Accounts Receivable / Credit & Collections Specialist
Location: Glendora, CA
Pay Rate: $26.00 - $32.00 per hour DOE
Position Type: Contract-to-Hire
We are seeking an experienced Accounts Receivable / Credit & Collections Specialist to join a growing manufacturing company in Glendora. This position will be responsible for managing customer accounts, collections, credit reviews, cash applications, and account reconciliations while partnering closely with customers, sales, and operations teams to maintain healthy cash flow and minimize credit risk.
Key Responsibilities
Manage a portfolio of commercial customer accounts and oversee all accounts receivable activities.
Perform collection efforts through phone calls, emails, and written correspondence to ensure timely payment of outstanding invoices.
Monitor aging reports and proactively follow up on past-due balances to reduce delinquency levels.
Evaluate and establish customer credit limits through credit applications, trade references, financial information, and credit reporting tools.
Review customer accounts for credit risk and recommend adjustments to credit terms as needed.
Process and post customer payments, wire transfers, ACH payments, and lockbox transactions.
Reconcile customer accounts and investigate payment discrepancies, short pays, deductions, chargebacks, and disputed invoices.
Partner with Sales, Customer Service, Shipping, and Accounting teams to resolve billing and collection issues.
Prepare aging reports, collection updates, bad debt reserves, and other management reporting.
Assist with month-end close activities, account reconciliations, and audit requests.
Maintain accurate customer records and ensure compliance with company credit policies and procedures.
Qualifications
Minimum 3 years of recent Accounts Receivable, Credit, and Collections experience.
Manufacturing industry experience is required.
Experience managing business-to-business (B2B) collections and commercial customer accounts.
Strong understanding of credit analysis, aging management, cash applications, and account reconciliations.
Proficiency with ERP systems and accounting software.
Advanced Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and reporting functions.
Strong communication, negotiation, and problem-solving abilities.
Ability to prioritize multiple accounts and meet deadlines in a fast-paced environment.
Preferred Qualifications
Experience reviewing customer creditworthiness and establishing credit limits.
Exposure to deductions management, chargebacks, and dispute resolution.
Experience working with manufacturing, distribution, or industrial customers.
Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred.
Pay Details: $26.00 to $32.00 per hour
Search managed by: Allison Lau
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.