Accounts Receivable Operations Analyst

What you'll Do

The Accounts Receivable (AR) Operations Analyst plays a critical role in managing and optimizing the accounts receivable process. This role is responsible for owning AR team reporting, analyzing key receivables data, and supporting continuous improvement initiatives across the AR function. The AR Operations Analyst will identify trends, issues, and opportunities through data-driven insights and will partner closely with AR leadership and cross-functional teams to ensure data accuracy, consistent reporting, and efficient end-to-end AR operations. With a strong understanding of ERP-based AR workflows, this role is a trusted source for reliable AR insights and performance trends that support process optimization efforts.

• Own and maintain all AR reporting, including aging, past due, unapplied cash, DSO, and cash trends.
• Ensure accuracy and consistency of AR data across reports and systems.
• Understand ERP AR workflows (billing, cash applications, etc.) to support reporting and analysis.
• Investigate and explain AR variances and data discrepancies.
• Identify process gaps and lead or support AR process improvement initiatives.
• Partner with AR, billing, business development, and IT teams to improve data quality and operational efficiency.
• Participate in cross-functional projects impacting AR and cash management.
• Support month-end close activities, audits, and leadership reporting requests.
• Create and maintain AR reporting documentation and process standards.
• Serve as a go-to resource for AR data and reporting questions.

What Experience and Education You Need

• Bachelor's degree (Accounting or Finance preferred) or equivalent work experience.
• Minimum 3+ years prior experience in AR, accounting, or finance, or similar function within order to cash.
• Minimum 3+ years of experience working with a large ERP.
• Intermediate to advanced Excel skills (VLOOKUP, xlookup, pivot tables).
• Detail-oriented with strong analytical and problem-solving skills.
• Strong interpersonal, organizational, and written/verbal communication skills with the ability to work independently.
• Ability to communicate insights clearly to both technical and non-technical stakeholders.
• Ability to influence, collaborate, and build positive relationships across a broad group of stakeholders.
• Strong understanding of the order-to-cash transaction life cycle.
• General understanding of SOX audit requirements in a publicly traded company.

What Could Set You Apart

• Power BI, Alteryx, Tableau, or other similar tools.
• Oracle experience preferred.
• Experience driving or supporting process improvement initiatives.
• Experience with AR KPIs and cash flow reporting.
• Experience with reporting or visualization tools preferred.

Physical Requirements

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Requires the ability to sit for long periods of time, with frequent interruptions.
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work.
• Talking, hearing, and seeing are important elements of completing assigned tasks.
• May require travel by automobile and airplane for business.
• May require a visit to the facility operation in temperatures at or below freezing.
• May carry loads related to travel and occasionally lift, carry, position, or move objects weighing up to 20 pounds.
• Requires the use of various electronic tools.
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes.
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management.

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V DFW.