Accounts Receivable Representative

Evansville, Indiana

15 days ago

Job Description

Position Title:   Accounts Receivable Representative
Reporting To: Finance Credit Manager
Location:    Evansville, IN
Status:    Non-Exempt

Job Purpose: Accounts Receivable Representative will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues, and reducing accounts receivable.

Essential Duties / Responsibilities

Account Specific research and resolution in accordance with A/R goals and metrics.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Research and resolve customer disputes and complaints Ensure follow up and resolution with internal team partners and external customers.
Process and compile appropriate information on accounts for refunds, write-offs, credit memos, and adjustments.
Various duties, as assigned by Corporate Credit Manager.

Qualifications & Requirements:

High School Diploma required, 2+ years of collections experience preferred
Working knowledge of basic accounting principles
Superior organizational skills and ability to multi-task.
Remain focused and on task in fast-paced environments.
Keen problem-solving skills and attention to detail
Manages time effectively and adapt quickly to changing priorities.
Able to handle difficult customers with diplomacy and tact.
Strong computer/keyboard skills
Effective listening and phone skills

Physical Demands:

Sitting, talking and listening at least 2/3 of the time
Lifting up to 10 pounds
Fine motor coordination

Working Conditions:

Office environment

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other duties may be assigned.

Numbers & Facts

Location	Evansville, Indiana
Website	https://escaladeinc.com/careers

Skills

Accountingunmatched
Accounts Receivableunmatched
Billingunmatched
Customer Relationsunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Metricsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Telephone Skillsunmatched
Time Managementunmatched
Typingunmatched

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