Accounts Receivable Specialist

Symetri provides its team members the room to grow and the support & leadership to succeed with great earning potential. Our team members are passionate about what they do and get a strong feeling of accomplishment because they impact the success of our customers.ROLESymetri is growing at an unprecedented rate and we are interested in hiring an Accounts Receivable Specialist to join our team. The ideal candidate will have a head for numbers and strong analytical skills. The Accounts Receivable Specialist will report directly to the Controller and will need to demonstrate the ability to work proactively and independently in a fast-paced office environment. We offer opportunities for advancement for the right candidate, and a competitive salary.RESPONSIBILITIESPost incoming customer payments using our accounting applicationsContact past due customers to collect balances. These are typically reminder calls and not hard collections - We experience very few unrecovered balances per year due to the high quality of our customers.Assist with client profile information updates and new customer onboardingAct as a liaison for customers to reconcile any billing discrepanciesEscalate issues of billing, payment, collections and terms as neededReporting on summary status of all receivables and primary customers of concernAssist with AR process improvement and customer success metrics related to payment termsREQUIREMENTSTechnology proficienciesMicrosoft Office with emphasis on ExcelGeneral Accounting System - ERP - NetSuiteCRM System – Salesforce Strong written and verbal communication skillsStrong analytical skillsExcellent problem-solving skillsAbility to multi-task and prioritize work effectivelyDegree in Accounting or equivalent experience preferred2+ years' related collections experience preferredHands-on experience as an accountant, bookkeeper, or accounts receivable clerk  BENEFITS & PERKSWe offer a competitive salary and comprehensive benefits package, including:Generous and flexible time off (FTO), plus eight paid holidaysCompany-sponsored benefits include:Group health insurance with nominal employee contributionEmployer-paid short- and long-term disability coverageAccess to optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefitsEmployer match of employee HSA contributions, dollar-for-dollar up to the IRS limit401(k) with company match of up to 4% of base salary*Our company is currently unable to sponsor work visas. Candidates must be legally authorized to work in the United States without sponsorship.Symetri is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment for all employees.