We are looking for an Accounts Receivable Specialist to work out of our Indianapolis office. The role involves contacting customers via phone, email, customer portal and other methods, using critical thinking to resolve billing and service questions, and collaborating with multiple departments and CertaSite leadership. This fast‑paced role reports to the Accounting Manager.Company PerksReferral bonuses starting at $1,000 per referralComprehensive medical plan options, including dental and vision401K plan with company matchGenerous paid time off, paid holidays, and paid parental leaveCompany giveawaysOpportunities for community service and charity involvementWork at a mission-driven company, focused on peopleContinued growth and expansion into new markets and products and servicesWhat You Will Be DoingMaking phone calls, sending emails and communicating with customers on open invoices due to CertaSiteResearching customer questions to help resolve issues and secure payment of invoicesCommunicating with operations team members, both locally and at branch locations across the Midwest to provide answers and feedback regarding customer communicationsCross‑training in operating various systems to update customer records and provide customers with necessary information regarding invoicesReconciling high dollar, high volume customer accounts between billings, payments and adjustmentsCross‑training in Sage Intacct to aid in Cash Application as neededMaintaining minimum customer contacts on a daily/weekly/monthly basisWorking onsite in our Corporate Office; daily commute requiredOther duties and projects as assignedQualifications2 or more years of relevant Accounts Receivable/Collections experience in a fast‑paced work environmentExcellent communication skills to follow through and follow up on open itemsStrong attention to detail and accuracyWell‑organizedAbility to work under pressure to meet deadlinesGood math and numerical ability to analyze customer billingsProficient in Word and OutlookStrong Excel skills (pivot tables and V‑lookups knowledge a plus)Sage Intacct experience not required, but a plusWork AuthorizationApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.#J-18808-Ljbffr