William Jewell College is seeking a detail-oriented, student and third party-focused Accounts Receivable Specialist to join the Business Office. This role is responsible for managing and maintaining student account records, processing billing and payments, third-party billings, donor receivables and providing timely, courteous support for students and families regarding tuition, fees, and account inquiries. The Accounts Receivable Specialist plays a key role in ensuring accurate financial transactions and supporting the College's mission of student success. Key Responsibilities: - Prepare and distribute student billing statements in accordance with College policies and billing schedules.
- Accurately process student adjustments, refunds, and account corrections.
- Assist with updating billings in the College’s financial software for all semester and monthly starts.
- Work closely with Advancement to collect pledge payments from donors.
- Prepare and distribute third-party billings.
- Monitor past due accounts and support collections processes in collaboration with appropriate staff.
- Respond to student and parent inquiries in-person, via phone, and email regarding account balances, payment plans, billing questions, and financial holds.
- Work closely with Financial Aid and Registrar’s Office to ensure account accuracy and resolve discrepancies.
- Maintain and update student account records in the College’s financial and student information systems.
- Assist with the implementation and monitoring of student payment plans.
- Support year-end and audit processes by providing documentation and account analysis as needed.
- Promote financial literacy and support students in understanding their financial responsibilities.
- Ensure compliance with FERPA and college policies regarding student account information.
- Leads and manages all accounts receivable projects, ensuring timely execution, accuracy, and alignment with organizational objectives.
- Performs other duties, responsibilities, and special projects as assigned.
Qualifications: Required: - Associate degree in accounting, business, or related field OR minimum of two years of experience in a financial or customer service role
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
Preferred: - Experience working in higher education or with student accounts
- Familiarity with Ellucian Colleague or similar student information system
- Knowledge of FERPA and best practices for handling student financial data
Work Environment: - Standard office hours with occasional extended hours during peak billing periods
- Primarily an on-campus, in-person role
- Interactions with students, families, and internal departments are frequent and essential to the role
To Apply: Interested candidates should submit a resume, cover letter, and references through the William Jewell College employment portal. William Jewell College is an equal opportunity employer and values a diverse and inclusive community. We welcome applicants who will contribute to the College’s commitment to student learning and success.
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