Accounts Receivable Technician- Student Accounts & Offset

Accounts Receivable Technician- Student Accounts & Offset

Salary

$48,000.00 - $59,976.00 Annually

Location

Southern Wake Campus

Job Type

Full-time, Annual

Job Number

07489

• DIVISION*

Financial Services

• DEPARTMENT*

Financial Services-General

Opening Date

10/09/2026

Closing Date

10/19/2026 11:59 PM Eastern

FLSA

Non-Exempt

Max Number of Applicants

65

• Description
• Benefits
• Questions

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Position Description

Pay Grade: Technician 5

This position manages and tracks student receivables.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Works with Williams & Fudge, the Colleges debt collection agency, on student receivables
• Adds holds to student accounts for library fines, lost geology kits, and international application fees
• Analyzes student accounts for set-off debt and communicates this information to the NC Dept. of Revenue and the students, and places set-off holds on the student accounts
• Removes fee charges for Career & College Promise (CCP) students and removing charges from other students based on student account research requested from the VP of Finance
• Evaluates and works with students to establish payment plans and ensures those agreements are being followed; analyzes the payment plan website and student refund banking website for any potential student account issues and troubleshooting, evaluates daily for payments made by students from previous day, and removes holds and notifies collections as necessary

Generates and prepares aged AR Balance Report for Continuing Education

Assists students with tax form 1098-T questions as needed

Serves as a back up cashier as needed

Qualifications

Knowledge, Skills & Abilities:

Intermediate skills in MS Excel

Excellent written and verbal communication skills

Excellent customer service and interpersonal skills

Ability to work with a high degree of accuracy in a fast-paced office environment

Requirements:

Associate Degree in Accounting or a Business-related field

Three years experience in accounting or an equivalent combination of education and experience

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employees professional growth.

Benefits at a Glance

Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual employees. Click here for more information.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Health Care Exchange Notice
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• College Savings Program
• State Employees Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program
• Identity Theft Insurance

For further information, please contact 919-866-7890.

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

01

Please describe your experience with accounts receivable, collections, payment plans, or account reconciliation.

02

Please describe your experience using Microsoft Excel, including reports, formulas, or data analysis.

Required Question

Employer Wake Technical Community College

Address 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603

Phone 9198665934

Website https://www.waketech.edu/