Activations Supervisor

Capital Vacations
  • Orlando, FL
  • Instant Apply
6 days ago

Job Description

Activations Supervisor

Position Summary

Ready to lead, motivate, and make things happen? As an Activations Supervisor, you’ll be at the heart of our operations—guiding a high-energy team, driving sales success, and creating standout customer experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coaching others, and isn’t afraid to jump in and solve problems on the fly.


What You’ll Do

  • Lead, coach, and energize a team of activation agents to hit (and exceed!) performance goals
  • Keep the team aligned and informed through engaging team meetings and updates
  • Train new hires and support ongoing development to help everyone grow and succeed
  • Partner with leadership to roll out exciting promotions, strategies, and improvements
  • Drive daily sales and lead generation with a results-focused mindset
  • Step in to resolve escalated customer concerns with confidence and care
  • Track performance through daily, weekly, and monthly reporting
  • Spot opportunities to improve processes and boost team performance
  • Take on new challenges and responsibilities as needed—no two days are the same!

What You Bring

Education & Experience

  • High School Diploma or GED required (college coursework is a plus!)
  • 2+ years in a call center or administrative environment
  • Leadership experience? Even better—we love proven team builders

Skills & Strengths

  • Natural leader with a passion for motivating others
  • Strong coaching skills and a drive for results
  • Comfortable with Microsoft Office (Word, Excel, Outlook, etc.)
  • Excellent communicator who connects easily with others
  • Professional, trustworthy, and able to handle sensitive information
  • Adaptable, solution-focused, and ready to thrive in a fast-moving environment

Why You’ll Love It Here

  • Comprehensive benefits after 90 days (medical, dental, vision & more)
  • Weekly pay - base salary + commission
  • Paid Time Off (PTO) to recharge

What Success Looks Like

  • Showing up on time, ready to lead and inspire
  • Staying organized, detail-oriented, and on top of priorities
  • Delivering high-quality work with professionalism and positivity
  • Building strong relationships with customers and teammates
  • Representing the team with a polished, confident presence

The Fine Print

  • Follow company policies and uphold high ethical standards
  • Maintain confidentiality and productivity in everything you do
  • must be 18+ years of age
  • must be able to pass a background check

Numbers & Facts

LocationOrlando, FL

Skills

  • Background Investigationunmatched
  • Call Centersunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Escalationsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • High School Diplomaunmatched
  • Lead Generationunmatched
  • Leadershipunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft Wordunmatched
  • Performance Analysisunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Product/Service Launchunmatched
  • Promotional Strategyunmatched
  • Revenue Growthunmatched
  • Time Managementunmatched

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