Job Description:
I. Position Summary:
The Program Coordinator works with the Resident Services team to primarily ensure the successful and smooth operations of programs across Simon C. Fireman Community (SCFC). The Program Coordinator is responsible for planning and coordinating programs that are educational, recreational, cultural, social, and/or multigenerational in nature. The Program Coordinator is responsible for upholding and delivering the highest Hebrew SeniorLife (HSL) and industry standards with regards to safety, professionalism, service and quality of care for residents.
II. Job Responsibilities:
- Plans and coordinates programs that are educational, recreational, cultural, social, and or mutigenerational in nature
- Designs, develops, translates and distributes monthly and weekly calendars, promotional flyers and other forms of communication for activities and events in conjunction with Admin Assistant.
- Maintains flexibility to alter plans when activities are not engaging the participants’ interest, and ensures a timely response to vendor inquiries.
- Plans and implements community outreach events
- Encourages member involvement in program planning and implementation through committee process and recognition activities
- Interacts with residents, families, guests and staff in a positive, supportive way
- Meets with colleagues (internally and externally) to garner ideas, entertainment possibilities, etc.
- Coordinates the set-up and breakdown of activities and events campus-wide, and facilitates effective cross-departmental planning to ensure success
- Holds program meetings open to all residents to both evaluate current programs and plan future programs in collaboration with the residents
- Works with other departments of HSL to share resources and build community
- Assesses residents’ needs, culture, interests and abilities; monitors safety and well-being.
- Helps set a tone of inclusion and warmth in the resident community, including translating all communications if necessary.
- Develop and maintain partnerships with colleges, museums, and local town programs to enhance cultural and educational programming within SCFC
- Uses creative problem-solving to resolve conflicts and meets the needs of residents
- Works within established safety guidelines, enforces house rules, and actively promotes health and safety
- Handles all equipment and tools properly, maintains a clean and sanitary work area, and actively promotes safety within Simon C. Fireman Community
- Cover the front desk when needed and for vacations.
- Work and communicate with Fireman Health Allies team, helping with documenting program attendance and reporting any physical and/or behavioral resident changes to the team.
III. Core Competencies:
- Commit to the organization’s core values of respect, dignity and empowerment.
- Able to form trusting relationships with residents, families, and team members.
- Work collaboratively with colleagues, both within and outside the HSL continuum.
- Listen attentively; speak respectfully; maintain confidentiality. Promote an “emotional” connection.
- Provide the highest quality of preparation and presentation.
- Have a “can-do” service mentality.
- Accept responsibility for all tasks assigned.
- Participates in department meetings as required.
- Follows the rules as set by HSL employee Handbook
- Performs other related duties as required or directed.
IV. Qualifications
- Bachelor’s degree or equivalent amount of commensurate experience.
- Must be creative, energetic, patient, sensitive
- Compassion for and desire to work with a senior population
- Excellent organization and interpersonal skills. Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle difficult situations
- Must be professional, proactive, collaborative, conscientious and a results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, and sound judgment.
- Must be motivated to learn and flexible to change.
- Computer literacy; experience with Windows, Word, PowerPoint and Excel
- Ability to work some weekends and evenings as necessary, and pride in properly completing tasks
IV. Physical Requirements/Environmental Conditions
- Must be able to lift, push and pull 25 pounds.
- Must be able to stand during scheduled work times.
Remote Type:
On-site
Salary Range:
$22.34 - $31.27