Administrative Assistant (56760)

• Applied Technical Services, LLC (ATS) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world, and our mission is to deliver assurance through precise technical and professional services.

Who We Are

Process Instruments, an ATS company, is Western Pennsylvania's premier test equipment and gauge calibration lab, operated by people dedicated to metrology, quality, and integrity.

The Position

Process Instruments is seeking an Administrative Assistant who is professional, proactive, and capable of handling multiple administrative tasks while maintaining a positive and productive office environment. This is an in-office role based in the Pittsburgh, PA location.

Job Description

The Administrative Assistant will work both independently and with other office staff on the team.  The ideal candidate should have experience working in the customer service department and be comfortable sitting down for the majority of the shift. Additionally, the Administrative Assistant will be a self-starter, possess good interpersonal and communication skills (verbal and written) as well as have computer competency.

Responsibilities

• Assist with administrative tasks such as filing, data entry, and documentation
• Help manage Accounts Receivable and Accounts Payable and collections
• Quote customers in a timely professional manner
• Schedule incoming equipment for calibration labs
• Reach out to customers via telecommunications or email (Not cold calling)
• Answer phone calls, emails, and scheduling inquiries professionally
• Obtain quotes and purchase orders from other labs/manufacturers
• Review and acknowledge customer purchase orders
• Maintain accurate scheduling records and databases
• Ability to lift up to 50lbs
• Other duties as necessary

Education And Experience

• High School graduate / or equivalent required
• Associates degree from college or technical school preferred; or at least one (1) year related experience and/or training or equivalent combination of education and experience.

Preferred Experience

• Microsoft Office literate (Excel, Word, Outlook)
• Experience with CRM (MET/TEAM)
• Utilize Accounting software (Sage 50)
• Experience with Shipping software programs (FedEx & UPS)
• Organizational skills
• Time Management
• Strong customer service skills

EOE/AA/M/F/Vet/Disability

ATS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status, or any other protected characteristic as established by law.

U.S. Persons" Only:  A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR").  Accordingly, the company will consider only "U.S. Persons" for this position.  A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States.  This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.