Administrative Assistant

Description

Peapack Private Bank & Trust is a well-recognized, high-performing boutique bank and a leader in wealth, lending, and deposit solutions. We provide a broad range of sought-after products and services designed to help our clients establish, maintain, and grow their legacy through an innovative approach to private banking.

What makes Peapack Private different from our competition? As an institution with over 100 years of history, we have always believed in putting the well-being and needs of our employees and clients first. We are proud to be recognized by American Banker for the eighth consecutive year as one of the nation’s “Best Banks to Work For.” Our secret sauce, in a word, is our culture.

We value a diverse, equitable, inclusive, and safe workplace. Our one-team culture goes to great lengths to show all employees that they are valued members of the organization. We treat one another like family and communicate across the Bank in a transparent and frequent manner, respect and consider feedback from all levels, and operate with a philosophy grounded in hospitality and genuine human kindness.

There are multiple ways to build relationships and get involved; from joining one of our Cultural Ambassador sub-committees (focused on Wellness, Employee Fun, Diversity & Inclusion, or Environmental Awareness), to participating in community service activities through our Volunteerism outreach, to joining LIFT (Leading Inspiring Females Together), a committee focused on enriching the lives of women. Simply put, our culture is amazing.

Position Summary:

The Administrative Assistant provides administrative, operational, and client service support to Senior Leadership and their teams. This entry-level role requires a professional, organized, and service-oriented individual who can manage multiple priorities while delivering a high level of support to both internal and external clients. The successful candidate will be energetic, personable, and detail-oriented, with the ability to support a busy leadership team across multiple office locations while contributing to the efficient day-to-day operations of the business.

Responsibilities:

Administrative & Team Support
Provide administrative and operational support to senior leadership and team members, including managing calendars, coordinating internal and external meetings, preparing meeting materials, and handling related correspondence and logistics. Serve as a professional point of contact for clients, prospects, and visitors by greeting guests, directing inquiries, and responding to routine requests in a timely and professional manner. Support employee onboarding, transfers, and departures, helping to ensure a positive employee experience.

Administrative Operations
Perform a variety of administrative and operational functions, including preparing expense reports, processing invoices, coordinating travel arrangements, arranging catering, scheduling meetings, maintaining records, performing data entry, and supporting client and prospect communications and mailings. Assist with special projects and other initiatives while contributing to the efficient day-to-day operation of the team.

Office Operations & Reception Support
Perform a broad range of office support functions to ensure the efficient operation of multiple departments. Responsibilities include receiving and distributing mail and packages; maintaining inventory and ordering office supplies, business stationery, and marketing materials; replenishing 2^nd and 3^rd floor kitchen supplies; monitoring copier and printer supplies; providing Reception Desk lunch coverage; and serving as backup for the Administrative Building Reception Desk. Partner closely with the Executive Administration Team to ensure seamless coverage and a high level of service across the organization.

Event Coordination, Special Projects & Other Administrative Support

Coordinate and schedule office, employee, and client events, including arranging conference room reservations and partnering with the Event Management team to support off-site functions. Responsibilities include coordinating venue requirements, catering, meeting logistics, attendee communications, and other event-related details to ensure a seamless and professional experience. Support and coordinate special projects and administrative initiatives as assigned, collaborating with team members across the organization to ensure timely completion of objectives. Perform additional administrative duties and other responsibilities as needed to support the evolving needs of the department and organization.

Exceptional Client Experience

Demonstrate a commitment to delivering exceptional service and maintaining a professional, welcoming environment for clients, visitors, and colleagues.

Key Behavioral Expectations

• Operate with agility and adaptability, responding effectively to changing priorities and business needs
• Demonstrate curiosity and a learning mindset, continuously seeking to improve and grow
• Utilize AI and technology tools responsibly to enhance productivity and decision-making
• Show ownership and critical thinking, using sound judgment to solve problems and deliver results
• Deliver white-glove hospitality, providing thoughtful, proactive, and personalized service in every interaction

Qualifications:

• Prior administrative, customer service, or office support experience is preferred, but not required.
• Professional, dependable, and service-oriented with the ability to maintain a positive attitude and remain composed in a fast-paced environment.
• Demonstrates sound judgment, discretion, professionalism, and a high level of confidentiality when handling sensitive information and interacting with colleagues, clients, and visitors.
• Strong written and verbal communication skills, along with the interpersonal skills necessary to build effective working relationships across the organization.
• Organized, detail-oriented, and self-motivated, with the ability to manage multiple priorities and follow through on assignments independently.
• Strong problem-solving and critical-thinking abilities, with a willingness to take initiative and assist wherever needed.
• Exhibits professionalism and maturity when addressing challenges and resolving routine issues.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Must be able to work effectively both independently and as part of a team.
• This position is primarily office-based and requires regular in-office attendance.
• Ability to remain seated for extended periods and occasionally lift or move office supplies and packages weighing up to 15 pounds.
• High School diploma or GED.
• Ability to read, write, and speak English clearly.
• Ability to interact effectively and tactfully with all levels of the Bank.
• Must be proficient with Outlook (mail, calendar, contacts) and MS Office Suite (Word, Excel, Powerpoint). 
• Excellent interpersonal and oral communication skills.
• Able to operate a copy machine and other office equipment.

Benefits Overview:

We offer a competitive compensation package, a generous paid time off program, comprehensive medical, dental and vision coverage, maternity/paternity leave, education reimbursement, wellness programs and more.  We also offer participation in an Employee Stock Purchase Program and a 401K with a generous match.

The approximate pay range for this position is $43,742 to $52,000, plus an opportunity to earn performance-based incentives. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location.