Administrative Assistant - Billing

DU Family of Companies is a network of fire protection life safety and security service companies protecting people and property across 35 branches in 11 states. ITG Larson based in White Plains NY is a leading security integration provider specializing in the design installation and support of advanced electronic security systems for commercial institutional and government clients. ITG Larson delivers fully engineered turnkey solutions encompassing access control video surveillance and management intercom and mass notification visitor management intrusion detection perimeter security elevator control turnstiles and other integrated technologies. Known for managing multifaceted initiatives and creating highly customized systems the company serves corporate facilities new construction airports education transportation and government operations. Its culture is built on the belief that Everyone is a Leader empowering employees to take ownership while emphasizing quality teamwork technical excellence and customer-focused solutions. Living our motto 'we protect what you value most ITG Larson offers a challenging and rewarding work environment for those passionate about keeping communities safe.Due to continued growth we are looking to add an Administrative Assistant - Billing to our White Plains NY team. This full-time Monday-through-Friday office support position will prepare and distribute customer invoices maintain organized billing records follow up on outstanding balances and provide general administrative support with training provided on the companys billing processes. Success in this role requires strong organization attention to detail professional communication skills reliability and the ability to independently manage a clear set of priorities.Key ResponsibilitiesPrepare and send customer invoices for service calls inspections and project work.Gather work orders purchase orders and other documentation needed to bill each job accurately.Upload invoices to customer portals or send them by email according to each customers requirements.Track open invoices and follow up with customers by phone and email regarding past-due balances.Maintain accurate and current customer account records contacts and notes.Work with project managers and the service team to resolve billing questions.Prepare and distribute monthly customer statements.Help the team meet month-end billing deadlines.Maintain organized and accessible billing files.Assist with other office and administrative tasks as needed.QualificationsHigh school diploma or GED.Strong organizational skills and attention to detail.Ability to communicate professionally with customers by phone and email.Proficiency with Microsoft Outlook Excel and Word.Reliability and the ability to manage an independent workload.Preferred QualificationsAt least one year of office administrative customer service or billing experience.Experience using billing software or customer portals.Physical Demands & Work EnvironmentWork in an office environment with moderate noise levels.Perform primarily sedentary work requiring extended computer use.Regularly use a telephone computer and standard office equipment throughout the workday.The wage for this role is 27 to 33 per hour based on experience and qualifications.As part of the DU Family of Companies we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leaders abilities and the ownership of their work combined with our culture and values creates something that is simply described as the Davis-Ulmer difference.Why Choose DU Family of CompaniesCompetitive Compensation - We offer a competitive wage based on your experience and qualifications.Comprehensive Benefits Package - Receive medical dental and vision insurance a 401k with company match and paid time off.Strength of the Family - As part of the DU Family of Companies you gain the stability and resources of a growing network of industry-leading companies.Backed by APi Group - Benefit from the support and opportunity that come with being part of a global leader in safety services.Long-Term Career Relationships - We are committed to developing our employees and supporting long-term career growth.Values Match - Join a team that shares your commitment to safety integrity and service.Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.DAVIS-ULMERS ENDURING PURPOSE To protect what people value most."All offers of employment are expressly contingent upon the satisfactory completion in accordance with Company policy of a pre-employment drug screening and background check.Equal Opportunity Employer including disabled and veterans.