Administrative Assistant

Dependable Healthcare Services Inc

Canton, MI

Full-time
Autofill and Review

18 days ago

Job Description

Benefits:

Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Benefits/Perks

Competitive Compensation
Paid Time Off
Career Growth Opportunities

Job Summary
The Administrative Assistant provides administrative, clerical, and operational support to ensure the efficient day-to-day functioning of the healthcare agency. This position assists with maintaining employee and client records, coordinating schedules, preparing documentation, answering telephone calls, communicating with staff and outside agencies, and supporting compliance with company policies and applicable healthcare regulations.

The Administrative Assistant must demonstrate professionalism, organization, confidentiality, attention to detail, and the ability to work effectively with clients, employees, management, and other healthcare professionals.

Essential Duties and Responsibilities

1. Administrative Support

Answer telephone calls, respond to emails, greet visitors, and direct inquiries to the appropriate personnel.
Prepare, type, proofread, and maintain correspondence, reports, forms, and other business documents.
Schedule meetings, maintain calendars, and coordinate appointments.
Organize office files, maintain records, and ensure documents are readily accessible to authorized personnel.
Order office supplies and maintain an organized work environment.
Assist management with daily administrative tasks and special projects.

2. Client Records and Documentation

Maintain accurate and up-to-date client files and administrative records.
Assist with preparing, organizing, and filing client service documentation.
Monitor documentation for completeness and notify the appropriate personnel of missing or incomplete records.
Assist with organizing client intake paperwork, service authorizations, and other required documents.
Protect confidential client information and ensure records are accessible only to authorized individuals.

3. Employee and Staff Support

Maintain employee personnel files, training records, and required employment documentation.
Assist with employee onboarding, orientation scheduling, and collection of required paperwork.
Track employee certifications, training requirements, and expiration dates as assigned.
Assist with staff scheduling, attendance records, and communication regarding schedule changes.
Forward payroll-related information and timekeeping discrepancies to the appropriate personnel for review.

4. Healthcare Compliance and Quality Assurance

Assist with maintaining documentation required by the agency, licensing authorities, and applicable regulatory agencies.
Support preparation for audits, inspections, and internal compliance reviews.
Follow company policies regarding confidentiality, record retention, documentation, and information with tracking corrective actions, training requirements, and compliance deadlines as assigned.

5. Communication and Coordination

Communicate professionally with clients, employees, supervisors, healthcare providers, and external agencies.
Route client concerns, complaints, and service-related questions to the appropriate staff.
Distribute internal notices, policy updates, and other authorized communications.
Assist with coordinating meetings and maintaining communication between departments.

Qualifications and Requirements

High school diploma or GED required.
Associate degree in business administration, healthcare administration, or a related field preferred.
Two or three years of administrative or clerical experience preferred.
Healthcare office or human services experience preferred.
Proficiency in Microsoft Office, power point, including Word, Excel, and Outlook, or comparable office software.
Strong written and verbal communication skills.
Excellent organizational, time-management, and recordkeeping abilities.
Ability to manage multiple tasks, meet deadlines, and work independently.
Ability to handle confidential information responsibly.
Professional demeanor and strong customer service skills.
Ability to learn electronic recordkeeping systems and agency-specific software.

Numbers & Facts

Location	Canton, MI
Job Type	Full-time

Skills

Administrative Skillsunmatched
Business Administrationunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Corporate Complianceunmatched
Corporate Policiesunmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
File Maintenanceunmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Administrationunmatched
Healthcare Managementunmatched
Healthcare Providersunmatched
Healthcare Qualityunmatched
High School Diplomaunmatched
Human Healthunmatched
Information/Data Security (InfoSec)unmatched
Licensingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operational Supportunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
People Managementunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Proofreadingunmatched
Quality Assuranceunmatched
Record Keepingunmatched
Records Managementunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Staff Trainingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched

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