Your New Beginning Starts Here
We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.
We are seeking an organized and detail-oriented Administrative Assistant to join our team in our Spooner Office. The candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting counselors, and maintaining a welcoming environment for customers and visitors.
Responsibilities
- Analyze case files and documentation with thorough attention to detail
- Provide written/verbal feedback to provider agencies to enhance compliance and service quality
- Provide Administrative support to ensure efficient operation of office
- Assist clients and management staff with issues and concerns
- Perform data entry
- Manage appointment schedules for clients and therapists.
- Maintain accurate and organized client records, manage and coordinate referrals, assisting with the client intake process by gathering client information and verifying eligibility with insurance.
- Assist in maintaining up to date client records through audits.
- Assist with onboarding and welcoming new team members.
- Manage office funds by maintaining accurate petty cash account, making daily deposits when needed, managing client accounts and collecting balances due.
- Answer phones and greet clients, visitors and others.
- Type and distribute correspondences
- Schedule meeting/training rooms and coordinate calendars, as requested.
- Attend department/management meetings as scheduled.
- Order and re-stock supplies for office.
- Effectively convey ideas and department needs using clear verbal and written communication.
- Protect Aurora’s value by keeping information confidential.
- Ensure safe work place practices, and maintaining a clean and organized work space.
- Perform other duties as assigned.
Competencies
- Problem Solving - identify and resolves problem in a timely manner, gathering and analyzing information skillfully
- Interpersonal Skills - maintain confidentiality, remaining open to others’ ideas and exhibiting willingness to try new things
- Oral Communication - speak clearly and persuasively in positive or negative situations; demonstrating group presentation and meeting skills
- Written Communication - edit work for spelling and grammar, presenting numerical data effectively, and ability to read and interpret written information
- Planning/Organizing – prioritize and plan work activities, using time efficiently, and develop realistic action plans
- Quality Control - ensure accuracy, quality, and thoroughness by effectively monitoring own work
- Adaptability – adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events
- Dependability –consistently at work and on time, following instructions, responding to management direction, and soliciting feedback to improve performance
- Safety and Security - actively promote, personally observe, and promote safety/security procedures, using equipment and materials properly
Benefits:
- Option to get paid before payday
- Opportunities for advancement in a growing, hire-from-within company
- Employee discount - Verizon and Dell
- Health Insurance
- Life Insurance
- Dental Insurance
- Vacation/Personal Hours
- Employee Stock Ownership
- 401-K
- Employee Achievement Program
- Longevity Bonus for Part Time or Full Time Employees
- Casual dress (no uniforms), fun work atmosphere
- And more
Pay Range: $17/hr.+ based upon experience and education.
If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer