Administrative Assistant

TriHealth Inc

Cincinnati, OH

JOB DETAILS
SKILLS
Administrative Skills, Best Practices, Calendar Management, Cellular Telephone, Communication Skills, Conference Management, Detail Oriented, Documentation, Establish Priorities, Executive Assistant Skills , Expense Reports, Healthcare, Interpersonal Skills, Leadership, Medical Affairs, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Operational Support, Order Processing, Organizational Skills, Patient Care, Payroll Management, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Proofreading, Quality Management, Record Keeping, Request for Information (RFI), Safety/Work Safety, Schedule Development, Software Administration, Source Code/Configuration Management (SCM), Time Management, Travel Planning, Waste/Garbage/Recycle Collection, Writing Skills
LOCATION
Cincinnati, OH
POSTED
1 day ago

At TriHealth, our corporate team thrives on a service-oriented mindset grounded in inclusivity, innovation, and collaboration. We cultivate a supportive culture where every team member is valued, empowered, and given a true sense of belonging.

When you join us, you become part of a community that invests in your personal well-being and your professional future. You'll experience meaningful growth and development opportunities, excellent benefits, and a workplace where people actively support one another and share best practices every day.

Here, your contributions matter-and together, we make a lasting impact.

Primary Location: TriHealth Baldwin Building; 625 Eden Park Dr., Cincinnati OH

Additional Location: 4750 Wesley Ave., Cincinnati OH

Schedule: Day Shift

Benefits: https://careers.trihealth.com/what-we-offer/benefitsPlease note: OPTIONAL positions are not eligible for TriHealth benefits

We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Overview:

Provides a full spectrum of administrative/clerical support for the office of several Operational Administrators and Medical Administrators. Primary responsibilities include but not limited to, calendar management, meeting preparation and minute taking, communication on behalf of the Administrators, presentation support, and other clerical duties. Serves as the initial phone contact and resource for resolving inquiries and requests for information. Responsible for coordinating the formal and informal communications. A high level of confidentiality is required as this individual has access to extremely sensitive information, in some cases dealing with attorney-client privileged information. May provide coverage for senior management in the absence of the executive assistants. Must be able to work in a fast-paced environment, prioritizing tasks and duties effectively.

Job Requirements:

High School Diploma or GED (Required)

3 - 4 years experience as an administrative professional or executive assistant (Required)

3 - 4 years experience supporting multiple senior leaders and/or service line operations (Preferred)

Excellent oral and written communication skills required. Must have experience in using a PC.

Proficient in Microsoft Office Suite including Excel, Power Point, and Outlook.

Ability to handle confidential information with discretion.

Problem-solving and adaptability in a dynamic healthcare setting.

Strong organizational and time-management skills.

Job Responsibilities:

Executive & Operational Support: Manage complex, multi-leader calendars; schedule meetings, town halls, and cross-department touchpoints. Timely preparation of professional and concise agendas, meeting minutes, trackable action items and follow up to ensure timely completion. Draft and proofread executive correspondence, memos, presentations, and talking points; maintain version control and confidentiality. Coordinate travel, conference registrations, and expense reports in compliance with organizational policies.

Arrange Department Meetings: book rooms, order food, set up technology, prepare and distribute agendas and minutes. Manage office supplies and ensure efficient workspace organization.

Maintain confidential personnel and departmental records. Assists with managing payroll and submissions.

Serve as the point of contact for internal and external communications.

Maintain Shared Drives and Collaboration Sites; organize policies, SOPs, job aids, and service line documents. Maintain and submit department TDDD and CLIA certificates for application and/or renewal.

Maintain email distribution and contact department lists.

Support submission of business expenses into TriHealth system platform.

Other Related Information:

The Administrative Assistant provides high-level administrative support to senior leadership within the health system. This role ensures smooth operations by managing schedules, coordinating meetings, handling documentation, and maintaining accurate records. The position requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment. They can assist with payroll submissions, physician and APP administrator timecards, and ensure timekeeping accuracy. Maintain and improve shared templates, forms, trackers, and workflows to streamline team operations.

Working Conditions:

Climbing - Rarely

Hearing: Conversation - Consistently

Hearing: Other Sounds - Occasionally

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Occasionally

Pushing - Occasionally

Reaching - Frequently

Reading - Consistently

Sitting - Consistently

Standing - Occasionally

Stooping - Occasionally

Talking - Frequently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Frequently

Visual Acuity: Far - Occasionally

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

  • Recognize and take personal responsibility to address and recover from service breakdowns when a customer''s expectations have not been met
  • Offer patients and guests priority when waiting (lines, elevators)
  • Work on improving quality, safety, and service

Respect: ALWAYS...

  • Respect cultural and spiritual differences and honor individual preferences.
  • Respect everyone''s opinion and contribution, regardless of title/role.
  • Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

  • Value the time of others by striving to be on time, prepared and actively participating.
  • Pick up trash, ensuring the physical environment is clean and safe.
  • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

  • Acknowledge wins and frequently thank team members and others for contributions.
  • Show courtesy and compassion with customers, team members and the community

About the Company

T

TriHealth Inc

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