Administrative Assistant/ Community Services

Lifetime Assistance – Admin I – Community Services
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Administrative Assistant/ Community Services
Location: Rochester, NY, 14624
Department: Community Services
Reports To: Admin III – Community Services
Employment Type: Full-time, Non-Exempt, Days
Wage Range: $18.00-$20.00/hour

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:
Administrative Support

• Provide administrative and clerical support to Community Services leadership and staff.
• Prepare reports, correspondence, schedules, meeting agendas, and departmental documents.
• Assist with tracking staff training and maintaining department records.

Documentation & Records

• Maintain accurate electronic and paper records.
• Distribute service plans and program documentation.
• Ensure documentation is organized and maintained according to agency standards.

Office Operations

• Answer telephones and greet visitors professionally.
• Coordinate office supplies, purchase orders, invoices, and deliveries.
• Assist with meeting coordination and office organization.

Communication & Customer Service

• Serve as a professional point of contact for staff, families, providers, and visitors.
• Support communication between departments and community partners.
• Promote excellent customer service and maintain confidentiality.

What You Bring:

• Minimum two (2) years of administrative or secretarial experience.
• Associate degree preferred.
• Proficiency with Microsoft Office Suite.
• Strong organizational, communication, and customer service skills.
• Ability to multitask while maintaining accuracy and confidentiality.
• Professional demeanor and excellent interpersonal skills.
• Ability to occasionally lift up to 35 pounds.
• Must meet Lifetime Assistance’s Vehicle Operator requirements

Our Mission & Culture:

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us