Administrative Assistant

This role is not open for submissions from outside staffing agencies

Administrative Assistant

WHAT BROUGHT YOU HERE

We offer a competitive compensation and benefits package, including:

• Total compensation: $17-$19 per hour
• Quarterly incentive bonus opportunities
• Employee referral bonus opportunities
• Schedule: Monday-Friday, 8:00 AM - 5:00 PM
• Benefits starting DAY ONE!
• Location: 3965 E. Conley Rd Conley, Ga. 30288

WHO YOU ARE

You are a highly motivated, detail-oriented, and organized professional who takes pride in delivering accurate, timely work. You enjoy supporting multiple functions, handling a variety of administrative and customer-facing tasks, and growing your knowledge while contributing to the overall success of the organization.

WHAT YOU WILL BE DOING

In this role, you will provide front-line administrative and customer service support while assisting multiple departments with daily operational tasks.

Customer Service & Communication

• Answer and redirect incoming phone calls (1st tier support)
• Provide information to callers, take messages, and route inquiries appropriately
• Update and send email confirmations to customers
• Support customer pickup processes

Administrative & Office Support

• Perform general administrative functions as assigned by management
• Operate office equipment including printers, scanners, copiers, and fax machines
• Refill printer paper daily and maintain office supplies
• Complete forms and documentation in accordance with company procedures
• Input data into reports and logs as required

Order Processing, Receiving & Invoicing

• Backup support for receiving and invoicing
• Receive and process AX/AP tickets
• Manage and invoice orders, SNI, credits, and Kwik Tags
• End-of-day invoicing and reporting
• Check and process orders $1,000 and under (1st basket)
• Print and distribute lead time sheets
• Pack out miscellaneous charges the day before processing
• Prepare Kwik Tag packing slips

Accounting & Reporting Support

• Manage Accounts Payable (AP) tickets
• Create, file, and track purchase orders (POs) and collaborate with Accounts Payable as needed
• Process credits as backup
• Review and send freight charges to CSM
• Prepare KPI reports (mid-day and end-of-day)
• Handle COD/CIA and TruAccess transactions
• Send daily COD/CIA notes to Credit and Julie Shock

Systems & Ticket Management

• Assign and update SCP tickets
• Update SCP accounts and contact information
• Provide order entry backup support

Continuous Improvement

• Support and participate in continuous improvement initiatives
• Participate in product training and development opportunities
• Perform any other duties as assigned
• Duties, responsibilities, and activities may change at any time with or without notice

SKILLS YOU BRING

• Proven experience working in an office or administrative environment
• Strong ability to multitask while remaining organized, efficient, and accurate
• Excellent written and verbal communication skills
• Strong interpersonal, conflict management, and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong listening skills with high attention to detail and data accuracy
• Basic math skills
• Ability to pass pre-employment screenings, including background check and drug screen
• Must be authorized to work in the United States

Why Trulite:

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured on the job.

We are pleased to offer a comprehensive wellness initiative that includes access to a percentage of your pay daily, if needed, and a progressive financial training program.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.