Administrative assistant - Consumer Transition Program

The Administrative Assistant will perform administrative tasks supporting the Consumer Transition Liasion program (CTLP) under the State Home Care department.

Responsibilities:

• Administratively supports the CTL program and State Home Care department.
• Compiles and organizes documentation needed to assist liaisons finalize and submit  public benefit, waiver and housing applications.
• Maintains current electronic and paper records of all data for consumers and the department. Ability to work in Microsoft Teams and manage Share Point data and file attachments in online database.

• Oversees the tracking, prioritization, and upload of multiple MassHealth reports, ensuring timely and accurate information sharing with liaisons and care managers.

• Completes all scanning, uploading of files for the department, making sure all files are up to date.

• Assists in the orientation/training of in-house procedures for new department staff.
• Assists with set-up for meetings, trainings, etc. as needed.
• Monitor Patient Ping and follow up as needed for hospitalizations/discharges.
• Provides daily back-up for receptionist desk and provider specialist as scheduled.

Qualifications:

• High School diploma or GED with one year of related work experience.
• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).