Administrative Assistant I - Action Center

Administrative Assistant I - Action Center

Salary

$37,907.29 - $55,343.50 Annually

Location

Town Center: 211 East Pleasant Run Road, DeSoto, TX

Job Type

Regular Fulltime

Job Number

01332

Department

Community Services & External Affairs

Opening Date

07/24/2026

Closing Date

8/14/2026 11:59 PM Central

FLSA

Non-Exempt

• Description
• Benefits

Description

This position will remain open until filled, with applications reviewed on an ongoing basis. This job posting may be removed at any time without prior notice. Interested applicants are encouraged to apply as soon as possible for full consideration.

Our Core Values

We LOVE DeSoto

• L- We lift up our community
• O- We take ownership of our collective performance
• V- We value and respect all employees
• E- We empower employees to grow

The purpose of the position is to provide a first point of contact to the department or the City. This is accomplished by greeting visitors; responding to calls and inquiries as the first point of contact; referring calls and visitors to the proper location; receiving and processing monies; maintaining data and information; , and receiving and distributing mail. Other duties include responding to requests; answering inquiries; researching information; and filing and maintaining documentation.

Specific Duties and Responsibilities

• Provides receptionist support to the assigned department by receiving and screening calls; providing answers and assistance to citizens; greeting and directing callers and visitors; receiving complaints and routing them to the appropriate person or department; and taking and delivering messages.
• Maintains required records and documents by entering and reviewing data; filing or processing documents, permits, rentals, or other information; and ensuring receipt.
• Processes mail by receiving and sorting correspondence; monitoring and processing postage; monitoring postage; and notifying or distributing mail to staff or departments.
• Reviews and maintains information by entering data and requests; reviewing information; researching and responding to inquiries and requests for documents; ensuring confidentiality; conferring with other staff or departments; and scheduling related calendar events.
• Processes payments by entering information and data; calculating bills; posting transactions; verifying monies received; balancing funds; and preparing bank deposits.

Qualifications

• High School graduation or equivalent
• Two years of experience in customer service

Supplemental Information

• Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials
• Ability to count monies and process payments
• Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products

Employee Benefit Information

Health Insurance- BCBS

Dental Insurance- BCBS

Vision Insurance - EyeMed Insight

Flexible Spending - Payflex

Employees can set aside pre-tax dollars to pay for yearly out of pocket medical expenses. Subject to IRS annual limits and restrictions.

Life Insurance- Dearborn National

The City provides each employee with a life insurance policy of 3 times their annual salary up to a maximum of $150,000.

Voluntary Term Life Option- Dearborn National

This is additional low cost life insurance available to employees and their dependents.

Employee Assistance Program- Deer Oaks

Assists in recommending counselors for any city employee experiencing personal problems.

Education Pay

Employees can receive a monthly additional pay for Associates, Bachelors, Masters and PHD degrees.

Social Security

Employee participates at 7.65% contribution with matching city funds.

Texas Municipal Retirement System

Employees participate in a statewide retirement program at 7% contribution with a city match of 2:1.

Five years vesting, 20 years retirement at any age.

Vacation

Non-civil service employees accrue 6.67 hours per month (2 weeks per year).

All police employees accrue 10 hours per month (3 weeks per year).

All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year).

Sick Leave

Non-civil service employees accrue 10 hours per month (3 weeks per year).

All police employees accrue 10 hours per month (3 weeks per year).

All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year).

Holidays

Non-civil service employees receive 13 paid holidays per year including one personal or "floating" day.

Longevity Pay

Earned at a rate of $4 per month.

This is calculated on number of years of service up to and including 25 years (maximum $1200).

Workers Compensation

Workers compensation coverage is provided for all employees.

Fire/Police

Eligible for Education/Certification pay.

Deferred Compensation Plans- Mass Mutual/Empower

Payroll deduction for employee participation. City does not contribute.

Employer City of DeSoto

Department Community Services & External Affairs Address 211 E. Pleasant Run Rd

DeSoto, Texas, 75115