Administrative Assistant I (Full-time)- Dental Clinic

Administrative Assistant I (Full-time)- Dental Clinic

Salary

$37,148.80 - $46,404.80 Annually

Location

700 W State Street, Milwaukee, WI

Job Type

Full-Time

Job Number

2026-05656

Division

Healthcare Pathway

Department

Dental (508)

Opening Date

05/28/2026

Closing Date

6/7/2026 10:00 PM Central

Supplemental Information

See Below.

Application Requirements

All applicants internal and external must complete a thorough online application. Incomplete applications will not be considered. A verification of education will be conducted if a candidate is selected for the position.

• Description
• Benefits
• Questions

Description

Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

The Administrative Assistant I, provides essential support by managing front desk operations, greeting visitors, answering phone calls, and performing a variety of clerical and administrative duties to support the department. This includes managing schedules, handling communication, organizing documents, and assisting with day-to-day office operations. The role involves data entry, maintaining filing systems, and coordinating meetings, all while ensuring smooth workflow and efficient office management. The Administrative Assistant I plays a key role in supporting the team's needs, ensuring a productive and organized work environment. Work involves a variety of tasks that require attention to detail, basic analytical skills, and the ability to follow established practices and procedures. Supervision is provided to guide the employee, with a focus on training and development. The position involves working both independently and as part of a team to support staff and achieve goals.

Characteristic Duties and Responsibilities

• Reception and Customer Service: Performs front desk operations, greets and assists visitors in a professional and courteous manner providing exemplary customer service, answers and directs incoming calls, takes messages, and ensures timely follow-up, and monitors and manages office deliveries and mail distribution.
• Administrative Support: Provides general administrative support to department by managing all filing and maintaining the filing system. Completes data entry, photocopying, and assists in the preparation of documents, reports, and correspondence as needed. Schedules appointments, meetings, and conference room reservations. Provides administrative support to staff and management, including handling routine inquiries and performing tasks as directed.
• Maintains Office and Supplies: Ensures the office is kept clean, organized, and functional at all times. Performs inventory of office supplies and requests/orders additional supplies as needed.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness, and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators.
• Continuous Learning & Professional Development: Maintains informed on emerging technology trends and common user issues in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

MINIMUM QUALIFICATIONS

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience: High school diploma or equivalent and a minimum of six (6) months of office experience.

Preferred Education & Experience: High school diploma or equivalent and one (1) year or more of office experience.

COMPETENCIES

• Cultivates innovation

• Optimizes work processes

• Ensures accountability

• Collaborates

• Interpersonal savvy

• Communicates effectively

• Instills trust

• Customer focus

• Action oriented

• Values differences

• Self-development

• Compassion

.KNOWLEDGE, SKILLS, & ABILITIES

• Excellent communication and interpersonal skills, with emphasis on strong organizational skills.
• Ability to understand, interpret and explain rules, regulations, procedures, and written and oral instructions.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations and promote a positive work environment.
• Proficiency in the use of computers and software specific to position, including Google Suite software.
• Ability to work successfully with minimal supervision as an individual and team contributor.
• Ability to establish workflows, manages multiple projects, and meets necessary deadlines.

Additional Skills and Abilities:

The position is specific to receptionist duties in the MATC Dental Hygiene Clinic. Duties include, but are not limited to the following:

• Scheduling appointments for patients
• Taking payments for services
• Downloading patient radiographs into the patient record system
• Scheduling student rotation days
• Answering phone calls
• Supporting clinic operations as required.

Supplemental Information

Start Date: This position supports the Healthcare Pathway, Dental Hygiene Clinic and is available to start immediately.

Hours: This position is a full-time position and works 40 hours a week (in-person) - 7:30am - 4:00pm, Monday - Friday. All work must be performed in the state of Wisconsin.

Compensation: Hourly pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal equity, and a review of the applicants employment and educational background as listed on the job application.

Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed.

Please follow these steps.

1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed.

2. Attach All Required Documents (At Time of Application)

• Cover Letter (Optional)

• Up to date - Resume

3. Resume (please note, submission of a resume does not satisfy the requirement for a thoroughly completed application.

Interview: (Note when interviews will be conducted) Virtual interviews (In-Person, or Spark Hire/One-Way) will be scheduled within two weeks of postings closing date.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.

Health Insurance

• MATC offers a choice between two medical insurance plans. See below for plan types:
• Low Deductible PPO
• High Deductible PPO

Upon selection, the coverage begins the first of the month following start date. You will have 30 days from your start date to enroll. MATC contributes a generous percentage towards medical insurance premium. Both medical plans include prescription drug coverage at no additional cost to employees. Employees are offered an option to enroll in a Health Care Flexible Spending Account (FSA) with the selection of the Low Deductible PPO plan. Employees are offered an option to enroll in a Health Savings Account (HSA) with the selection of the High Deductible PPO plan with employer contributions.

Dental Insurance

• MATC offers a group dental plan through Delta Dental.
• Upon selection, the dental insurance plan coverage begins the first of the month following start date.
• Annual maximum per covered person is $2,500; plan covers preventive, routine, restoration, and has an orthodontic benefit for dependents up to age 19.

Vision Insurance

• MATC offers a group vision plan through Superior Vision..Upon selection, the vision insurance plan coverage begins the first of the month following start date.
• Plan covers eye exam, frames, lenses and contact lenses.

Group Life Insurance

• MATC offers group term life insurance benefits through Madison National Life Insurance Company effective the first of the month of start date and is fully paid for by the College. The amount of insurance is based upon the employee's annual earnings rounded to the higher $1,000.00. The benefit is doubled in the event of accidental death.
• Supplemental Life Insurance is also available at group rates for employees, spouses, and dependents to purchase.

Long-Term Disability

• MATC offers long-term disability insurance through Madison National Life Company after 30 days of employment and is fully paid for by the College. Benefits provided are equal to 66 2/3% of base monthly earnings.

Flexible Spending Accounts

• MATC offers two types of Flexible Spending Accounts (FSA):
• Health Care FSA
• Dependent Care FSA

This type of benefit allows employees to set aside pre-tax dollars per calendar year for a variety of medical, dental, and vision expenses (for a Health Care FSA) and for day care expenses for children under 13 or family members that are dependent on you for more than half their support (for a Dependent Care FSA) up to a maximum amount.

Retirement Savings

• Regular full-time employees of MATC who are hired for greater than 12 months become members of the Wisconsin Retirement System (WRS)'s pension system as of day one of employment. The College currently pays the full cost of the employer contribution (6.9%), and the employee pays the full part of the employee contribution of 6.9% of salary. There is a five year vesting period requirement in order to qualify for any employer contributions made on the employees behalf. Contribution rates are subject to change annually as set by the State.
• In addition to the WRS pension account, employees may enroll in other optional retirement savings plan such as a 403(b) account or a 457 account on a pre-tax or post-tax basis.

Sick Leave

• MATC offers employees a generous sick leave plan per year.
• Each employee may accumulate up to 165 days of full sick leave with an unlimited accumulation of half pay sick leave.

Vacation

• MATC offers a vacation policy to employees for the purpose of rest and relaxation.
• Vacation is earned at a generous rate each year of employment. (Not available for Instructors)

Paid & Flexible (Floating) Holidays

• MATC offers 12 paid holidays for non-Faculty positions and 7 paid holidays for Faculty positions.
• MATC provides two flexible (floating) holidays per employee per year. (Not available for Instructors).

Tuition Benefits:

• Employees are eligible for tuition reimbursement and waiver after completing probationary period.
• Amount allowed per fiscal year is 18 credits at MATC or $1,400 at other accredited institutions.

01

Do you have at least a High School Diploma or GED and a minimum of six (6) months of office experience?

• Yes
• No

02

How many years of administrative office experience do you have?

• less than 1 year
• 1-2 years
• 2-4 years
• 4-6 years
• more than 6 years

03

Please explain your office experience below:

04

Do you have office experience in a clinical setting (i.e. scheduling appointments for patients, taking payments, answering phone calls, supporting clinic operations)? Describe your experience below, if none type "N/A"

05

(INTERNAL Staff APPLICANTS ONLY) Are you past your probationary period with MATC? This means six (6) months if you are a current full-time employee and twelve (12) months if you are a current part-time employee. (EXTERNAL APPLICANTS TYPE N/A)

06

(INTERNAL APPLICANTS ONLY) Please list all positions previously and currently held at the college. (External applicants type N/A)

Required Question

Employer Milwaukee Area Technical College

Address 700 W. State

Milwaukee, Wisconsin, 53203

Phone 414-297-6529

Website http://www.matc.edu