Administrative Assistant I

Administrative Assistant I

JOB CLASSIFICATION

Pay grade level: 10

Compensation: $17.00 hourly

Employee category: Staff

Department: Library and Learning Services

Reports to: Director of Library & Learning Services

FLSA status: Non-Exempt

Job Code: AA064PTNAS1

Location: Primarily Main Campus, but any other college location as assigned by the appropriate administrator

SUMMARY

The part-time Administrative Assistant serves as an essential point of connection within Library & Learning Services, and contributes to a welcoming, supportive learning environment. This position is responsible for front-line communications, including but not limited to answering telephone inquiries, providing navigational assistance, and providing general technical support. The Administrative Assistant must be reliable and dependable, as this position provides coverage for the Learning Commons during the afternoon and evening hours of operation.

POSITION DESCRIPTION

• Creates a welcoming environment by greeting, assisting students and visitors with warmth, professionalism, and attentiveness. Practices hospitality and service excellence by listening to needs, providing accurate information, anticipating needs when possible, and connecting individuals with appropriate resources, services, or personnel. Serves as a knowledgeable first point of contact for Library & Learning Services, assisting with navigation, room reservations, services, and general technology needs.
• Provides administrative support, including travel requests, inventory, surveys, data entry, creation of reports, correspondence, and departmental materials. Collaborates with Library & Learning Services colleagues to provide coordinated, timely, and consistent support to students and the college community.
• Assists with basic technology troubleshooting and submits Help Desk requests when appropriate.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong interpersonal, written, and verbal communication skills. Demonstrated commitment to hospitality, service excellence, and supporting student success.
• Ability to listen actively, assess needs, solve problems, and connect individuals with appropriate resources.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to work collaboratively and maintain positive professional relationships.
• Ability to learn and utilize new technologies, systems, and processes.
• Professional judgment, discretion, and ability to maintain confidentiality.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• One (1) year of demonstrated experience in an office setting.
• Proficient with Microsoft 365 Office Suite, particularly Word, Excel, and Outlook.

PREFERRED QUALIFICATIONS

• Associate Degree or higher.
• Proficient in graphic design software or Canva.
• Experience working in higher education.

WORKING CONDITIONS

While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, and sit. While performing the duties of this job, the employee may occasionally push or lift items.

WORK SCHEDULE

Standard hours are 1:00 p.m. to 8:00 p.m. Monday through Thursday, 29 hours per week, during regular building hours of Monday through Thursday, 8:00 am to 8:00 pm. and Friday, 8:00 am to4:00 pm. Must be able to work a variable schedule/hours to meet operational needs. May require evening and weekend hours.

• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

KCKCC is an Equal Opportunity Employer