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Administrative Assistant II

Mount Wachusett Community College

Gardner, MA

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JOB DETAILS
SALARY
$61,321.52–$86,518.12 Per Year
SKILLS
Accounting, Administrative Management, Administrative Skills, Affirmative Action, Americans with Disabilities Act (ADA), Analysis Skills, Board Meeting, Budgeting, Business Administration, Calendar Management, Collective Bargaining, Communication Skills, Contract Management, Customer Support/Service, Data Collection, Data Entry, Disciplinary Action, Documentation, EMT-Paramedics, Educational Administration, Equal Employment Opportunity (EEO), File Maintenance, Genetics, Grant Administration/Management, Health Science, Help Desk, Mail Processing, Maintain Compliance, Meeting Minutes, Nursing, Office Equipment, Office Management, Organizational Skills, People Management, Prepare Correspondence, Presentation/Verbal Skills, Printing, Procedure Development, Procurement Management, Project/Program Management, Public Administration, Purchasing/Procurement, Record Keeping, Records Management, Reference Verification, Regulations, Rehabilitation Act, Reimbursement, Reporting Skills, School Attendance, Telephone Skills, Time Management, University/School Policies, Veterinary Medicine, Veterinary Nursing, Writing Skills
LOCATION
Gardner, MA
POSTED
Today
Job Description:

General Statement of Duties:

The Administrative Assistant II for the Nursing and Health Sciences Division will administrative support for the NHS Division Dean, faculty and staff; Prepare specific reports as requested by school dean;Prepare and maintain full-time faculty payroll and attendance for the NHS Division; Manage phone calls, send and respond to emails, prepares mail correspondence; communicate with students, faculty and staff; organizes the tracking and filing MCCC annual faculty documents; Maintains faculty and student files; coordinates meetings and interviews; maintains divisional, department chair, department and SPE meeting minutes as required; Assists faculty with planning pinning ceremonies, Maintains complex calendar to ensure office coverage for student facing roles; Creates PARs in collaboration with HR department and perform related work as required. Creates a welcoming environment in this student facing role.

Responsibilities:
  • Provide administrative support to the NHS Dean, various division faculty and staff.
  • Create and update clinical contracts in a centralized electronic system for all NHS programs and files bi-annually;
  • Customer service and support to students and other departments including managing phone calls and email responses;
  • Collect and maintain student and faculty data for preparation of any of the annual accreditation reports;
  • Provide and maintain accreditation compliance documents as requested by Compliance officer;
  • Track and submit all divisional full-time faculty attendance;
  • Update Paramedic Medical Director contract and payments;
  • Prepare and maintain FESHE report for Fire Science Department Chairs;
  • Coordinates scheduling interviews for full and part time faculty; including collecting HR required paperwork and checking references of candidates and forward to HR once completed;
  • Assists the dean in organizing MCCC Contract for F/T Faculty;
  • Collecting documents, maintain the required folders including the following items: workloads, advisor logs, pre/final college service, syllabi, faculty checklists, summary evaluations, classroom/instructional observations, preferred teaching, rank changes, and tenure. Requests personnel files from HR in a timely manner prior to dean review;
  • Collect and track Adjunct Faculty syllabi/checklists and disperse to Dept. Chairs for approval. Review checklists and in collaboration with the dean notify faculty of any corrections that need to be made and document as such. Create and maintain electronic files for completed checklists;
  • Creates requisitions and tracks departmental purchasing for the division;
  • Organize and attend all school and department meetings, transcribe meeting minutes to be approved at the next scheduled school or department meeting by sending the meeting minute draft to faculty for edits. Create and maintain electronic files for approved meeting minutes for each department;
  • Assist Veterinary Technology and Paramedicine Department Chairs each month with entering SPE data from meeting minutes into the associates SPE living document in preparation for accreditation;
  • Assist Veterinary Technology and Paramedicine Department Chairs in maintaining SPE repository;
  • Prepare daily enrollment report for Dean of Nursing and Health Sciences;
  • Notify Dean of courses that are under enrolled one month and then two weeks prior to semester start;
  • Prepare admission packets for each NHS Program in collaboration with Department Chairs;
  • Organize and attend all Welcome Sessions for Nursing, Veterinary Technology and Paramedicine and prepare new nursing students' welcome packets as needed;
  • Prepare students' letters and/or forms in collaboration with the Dean as indicated;
  • Track nursing students' attendance in collaboration with program faculty and clinical coordinator if applicable;
  • Submit students' withdrawal paperwork to the Records Department as indicated;
  • Assist faculty with preparation for all Pinning/ Graduation Ceremonies for Nursing and Health Sciences;
  • Submit room reservations, work order, Helpdesk requests, Print Shop requests, and Food order requests;
  • Prepare mailings and schedule meetings as directed;
  • Support faculty and staff with travel documentation, arraignments, and reimbursement;
  • Support Program Chair with preparation of biannual advisory board meetings;
  • Assist Department Chairs with handbook review, updates and printing annually;
  • Flexes schedule as needed to accommodate meetings and events after 4pm.
  • Other duties as assigned.
For complete union specifications please click HERE

Requirements:

Minimum Qualifications:
  • Applicants must have at least three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, or
  • Any equivalent combination of the required experience and the substitutions below. Substitutions:
    • An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.*
    • An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of two years of the required experience.

Required Knowledge, Skills, and Abilities:
  • Knowledge of the principles and practices of office management;
  • Knowledge of the methods of general report writing;
  • Knowledge of the methods used in the preparation of charts, graphs and tables;
  • Knowledge of the types and uses of general office equipment;
  • Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities;
  • Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations;
  • Ability to follow written and oral instructions;
  • Ability to gather information through questioning individuals and by examining records and documents;
  • Ability to write concisely to express thoughts clearly and to develop ideas in logical sequence;
  • Ability to assemble items of information in accordance with established procedures;
  • Ability to determine proper format and procedure for assembling items of information;
  • Ability to prepare general reports;
  • Ability to maintain accurate records;
  • Ability to prepare and use charts, graphs, and tables;
  • Ability to communicate effectively in oral expression;
  • Ability to give written and oral instructions in a precise, understandable manner;
  • Ability to deal tactfully with others;
  • Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds;
  • Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and /or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action;
  • Ability to exercise sound judgment;
  • Ability to exercise discretion in handling confidential information;
  • Knowledge of the principles, practices and techniques of supervision.
Desired Qualifications:
  • Associates Degree

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Salary: $61,321.52 - $86,518.12

An appointment made from outside the bargaining unit will be at step one unless the collective bargaining agreement dictates otherwise.

Grade: 17
Employee Status: Full Time
Benefits: Yes
Hours per Week: 37.5
Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:

Candidates for employment should be aware that although the COVID 19 Vaccination Requirement Policy is no longer in effect, all Community College students, faculty and staff are strongly encouraged to be up to date with vaccination against COVID-19. For additional information related to the status of the COVID19 Vaccination Requirement Policy, please visit:

The following documents are required:
1. Resume
2. Cover Letter

Anticipated Effective Date: September 2026

Priority will be given to applications received prior to April 20th, 2026

Applications will continue to be accepted until the position is filled.

Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual Offender Registry Information (SORI).

About the Company

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Mount Wachusett Community College

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