Administrative Assistant (Urgent Care/Clinic)

Needham, MA | 13-Week Contract | Onsite

Sigma, Inc. is seeking an experienced Administrative Assistant to support the Ambulatory (AMB) Department at Beth Israel Deaconess Medical Center (BIDMC) in Needham, MA. This is an excellent opportunity for candidates with front desk, patient-facing customer service, and urgent care or clinic experience who enjoy working in a fast-paced healthcare environment.

If you have experience scheduling patients, supporting clinical operations, and providing exceptional customer service, we'd like to hear from you!

Job Details

• Job Title: Administrative Assistant
• Location: Needham, MA
• Facility: Beth Israel Deaconess Medical Center (BIDMC)
• Department: Ambulatory (AMB)
• Duration: 13-Week Contract
• Schedule: Monday – Friday, 7:30 AM – 4:00 PM (40 hours/week)
• Orientation: Every Monday
• Dress Code: Any color scrubs permitted
• Work Arrangement: 100% Onsite

Responsibilities

• Answer incoming phone calls and provide outstanding patient and customer service.
• Schedule patient appointments and maintain provider calendars.
• Coordinate conference calls, meetings, and travel arrangements as needed.
• Prepare meeting agendas, take meeting minutes, and distribute follow-up materials.
• Assist with planning and coordinating department programs, seminars, and special events.
• Order office supplies and coordinate departmental services.
• Maintain department files, patient records, and administrative databases.
• Compile reports using data from multiple sources.
• Prepare professional documents, reports, presentations, charts, and graphs using Microsoft Office.
• Compose, edit, and proofread correspondence, reports, and other documents.
• Support daily front desk operations and provide a welcoming experience for patients and visitors.
• Perform additional administrative duties as assigned.

Required Qualifications

• High School Diploma or GED required.
• Associate's degree preferred.
• Minimum 2 years of administrative assistant experience.
• Front desk and patient-facing customer service experience is required.
• Urgent Care or outpatient clinic experience is required.
• Strong scheduling and calendar management skills.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced healthcare setting.

Important Requirements

• Candidates must have been separated from Beth Israel Lahey Health (BILH) for at least 6 months to be eligible.
• Must be available to attend orientation on a Monday.
• Must be able to work onsite in Needham, MA.

Preferred Skills

• Medical Reception
• Healthcare Administration
• Patient Registration
• Appointment Scheduling
• Medical Office Support
• Front Desk Operations
• Calendar Management
• Medical Records
• Customer Service
• Microsoft Office Suite
• Administrative Support
• Clinic Operations