Administrative Assistant/Receptionist- Body Shop- Collison Center

Collision Center Receptionist / Administrative Assistant

Southern Team Collision Center is looking for a friendly, dependable, and organized Receptionist / Administrative Assistant to join our team.

This is a fast-paced position in a busy collision center, and we're looking for someone who can stay organized, communicate well, and provide a positive experience for customers who may already be dealing with a stressful situation.

Responsibilities

• Answer incoming phone calls and assist customers with questions
• Greet and check in customers for estimates and repair appointments
• Schedule estimate appointments and repair drop-offs
• Prepare and print repair job packets and related paperwork
• Collect customer payments when repairs are completed
• Maintain accurate documentation and customer information
• Work closely with the rest of the collision center team to keep things moving efficiently
• Help with general administrative duties as needed

What We're Looking For

• Friendly, professional, and patient personality
• Strong communication and documentation skills
• Organized and able to manage multiple tasks in a fast-paced environment
• Dependable and able to follow through and get the job done correctly
• Comfortable working with customers who may be frustrated or stressed
• Team player with a positive attitude
• Able to learn new processes and computer systems
• Collision center or automotive experience is a plus, but not required