Administrative Associate 1-OB/GYN (Knoxville)

Market Range: 04

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, the Administrative Associate 1 provides administrative support for front office. This position supports staff for front desk operations for multiple clinical enterprises existing in one physical office.

EDUCATION: High School diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: Six (6) months of work experience in a medical office. (Experience in medical assisting or administration preferred). (Ability to fluently speak Spanish preferred).

LICENSE/CERTIFICATION: Current licensure as a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) in the state of Tennessee preferred. (COPY OF LICENSE/CERTIFICATION REQUIRED)

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to accurately maintain Electronic Medical Records (EMR) systems.

• Basic knowledge of coding and billing.

• Proficiency and skill in Microsoft Office and desktop publishing software.

• Ability to handle working in a fast-paced environment and prioritize tasks based on importance.

• Excellent communication and problem-solving skills.

WORK SCHEDULE: This position may be occasionally required to work evenings and weekends.

• Reviews insurance eligibility, as needed.

• Communicates with providers regarding patient appointments and other patient communication.

• Processes new patient forms and requests previous records, as necessary.

• Creates appointments in EMR for multiple providers' schedules.

• Schedules patient appointments (check in, check out) and maintains calendars.

• Answers and routes phone calls from patients and other providers.

• Collects co-pays and cash payments.

• Performs other related duties as assigned.

• Reviews insurance eligibility, as needed.

• Communicates with providers regarding patient appointments and other patient communication.

• Processes new patient forms and requests previous records, as necessary.

• Creates appointments in EMR for multiple providers' schedules.

• Schedules patient appointments (check in, check out) and maintains calendars.

• Answers and routes phone calls from patients and other providers.

• Collects co-pays and cash payments.

• Performs other related duties as assigned.