Job Description
Location: Durham, NC
Work Mode: Local
Schedule: Full-Time, Monday to Friday, 8:00 AM to 4:30 PM
Duration: 26 Weeks
Perform clerical duties in maintaining patient medical records, including compiling, sorting, filing, collating, copying, scanning, locating, verifying, completing, uploading, and transporting confidential information.
Review outpatient Cardiology Clinic schedules and conduct chart reviews for appropriate records for upcoming appointments.
Contact patients and outside medical facilities to obtain outside records or images.
Complete medical records requests, information release, transcription (electronic release), reception, and Master Patient Index.
Check in/out patients for appointments, schedule appointments and procedures, and handle incoming phone calls for the medical practice when applicable.
Review clinic schedules and medical charts to ensure appropriate records are available for new Cardiology patient visits.
Process provider/nurse in-basket medical record requests by requesting and obtaining records from outside facilities.
Process, scan, and upload medical records from electronic and paper forms.
Transcribe external referrals and attach referral packets to referrals within Epic.
Request and upload medical images to Powershare or ISCV from outside facilities.
Clear fax box hourly, processing and distributing to appropriate staff.
Contact patients and medical facilities for medical record information.
Create and mail image requests on a CD to patients and outside facilities.
Manage, send, sort, and distribute clinic, provider, and personnel mail.
High School Diploma
Minimum of three months of clerical or general office support experience.
Previous work history in a medical records department, medical practice, or translatable job experience.
Experience with Maestro Care EMR.
Customer service experience.