Administrative/Clerk

Summary:

• Location: Durham, NC
• Work Mode: Local
• Schedule: Full-Time, Monday to Friday, 8:00 AM to 4:30 PM
• Duration: 26 Weeks

Responsibilities:

• Perform clerical duties in maintaining patient medical records, including compiling, sorting, filing, collating, copying, scanning, locating, verifying, completing, uploading, and transporting confidential information.
• Review outpatient Cardiology Clinic schedules and conduct chart reviews for appropriate records for upcoming appointments.
• Contact patients and outside medical facilities to obtain outside records or images.
• Complete medical records requests, information release, transcription (electronic release), reception, and Master Patient Index.
• Check in/out patients for appointments, schedule appointments and procedures, and handle incoming phone calls for the medical practice when applicable.
• Review clinic schedules and medical charts to ensure appropriate records are available for new Cardiology patient visits.
• Process provider/nurse in-basket medical record requests by requesting and obtaining records from outside facilities.
• Process, scan, and upload medical records from electronic and paper forms.
• Transcribe external referrals and attach referral packets to referrals within Epic.
• Request and upload medical images to Powershare or ISCV from outside facilities.
• Clear fax box hourly, processing and distributing to appropriate staff.
• Contact patients and medical facilities for medical record information.
• Create and mail image requests on a CD to patients and outside facilities.
• Manage, send, sort, and distribute clinic, provider, and personnel mail.

Requirements:

• High School Diploma
• Minimum of three months of clerical or general office support experience.

Preferred Skills:

• Previous work history in a medical records department, medical practice, or translatable job experience.
• Experience with Maestro Care EMR.
• Customer service experience.