Administrative Coordinator 3-4

Administrative Coordinator 3-4

Salary

$2,387.00 - $4,089.00 Monthly

Location

Monroe, LA

Job Type

Classified

Job Number

NEDHSA-226684-AD3-92926-JR

Department

LDH-Northeast Delta Human Services Authority

Opening Date

09/29/2026

Closing Date

10/6/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.

Northeast Delta Human Services Authority is seeking an Administrative Coordinator 3-4 to work as part of a treatment team to provide quality care and reduce the stigma related to receiving Behavioral Health Services and/or treatment. This role independently performs duties requiring a broad knowledge of several clerical fields to relieve the Clinic Manager/Coordinator of routine administrative duties. The incumbent will also assist the Monroe Integrated Care Clinic.

An ideal candidate will possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Establish fees for new consumers according to agency guidelines. Enter information related to income, benefits, and dependents into Claimtrak. Provides consumers with information related to insurance benefit out-of-pocket cost. Reassess and update fees when necessary and obtain information and proof/verification to update the chart. Maintain necessary forms for the establishment of fees as needed. Updates fee information as needed//required following agency guidelines.
• Verifies and documents Medicare, Medicaid, and other insurance coverages. Scans copies of insurance cards into Claimtrak. Accepts payments from consumers and provides them with receipts. Makes daily deposits and submit the Daily Check/Cash Log according to agency guidelines.
• Independently compose letters/emails to answer routine correspondence--screen mail and telephone calls, disseminating to appropriate staff. Assist with scheduling appointments and complete phone calls related to upcoming appointments. Assist consumers with completing the Medicaid application process.
• Acts as clinic safety officer.

Position-Specific Details:

Appointment Type: Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty

Location: Monroe Behavioral Health Child & Family Services (2525 Ferrand Street Monroe, LA 71201)

Schedule: Monday - Friday 10:00 am to 6:30 pm

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

• 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.

(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

Career Progression: As part of a Career Progression Group, vacancies may be filled from this recruitment as an Administrative Coordinator 3 or an Administrative Coordinator 4 depending on the level of experience of the selected applicant(s).

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Ms. Janesia Raybon, MPA

Human Resources Director A

Northeast Delta Human Services Authority

2513 Ferrand Street

Monroe, LA 71201

318-362-4237 (office)

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Do you have two years of experience in which clerical work was a major duty including but not limited to answering a multi-line phone, filing, scheduling appointments, etc.?

• Yes
• No

02

Do you have experience in fee setting? If so, please advise as well as the name of the agency in which the duties were completed and the time frame?

03

Do you have experience entering data into electronic health records? If so, please advise of the system utilized as well as the name of the agency in which the duties were completed and the time frame?

04

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

05

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

06

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

07

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

08

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

09

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm