Administrative Coordinator

Position Description

The Administrative Coordinator will provide administrative and course support for educational programs. This role serves as a primary point of contact for learners and course administrators, assisting with email and phone inquiries, registration support, learner communications, data entry, evaluation distribution, and general program administration. The coordinator will work closely with team members to support the day-to-day operations of both virtual and in-person educational activities, ensuring a positive learner experience and helping maintain accurate program records. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Strong communication, customer service, and administrative skills are essential.
 

Basic Qualifications

• 2 years of program, project management, event, or conference management experience in a professional setting required.
   

Additional Qualifications and Skills

• BA/BS strongly preferred.
• Demonstrated customer service experience.
• The successful candidate will possess a strong customer-service orientation and excellent written communication skills.
• Must have the ability to prioritize workload, multitask, and take initiative in a deadline-driven, fast-paced environment, working both independently and as a team member.
• Proficiency using a variety of software applications, including Microsoft Excel and other Office suite applications, is required.
• The position requires the ability to learn and implement new software applications.
• Knowledge of Salesforce and CVENT is preferred.