General Definition and Conditions of Work:
- Performs a variety of administrative, clerical, and customer service duties in support of the daily operations of the Police Department.
- Serves as a primary administrative contact for the department and provides assistance to police personnel, Town employees, other agencies, and members of the public.
- This is a non-sworn, civilian position.
Essential Functions/Typical Tasks:
- Provides general administrative and clerical support to the Police Chief, Records Administrator, and department personnel.
- Serves as a professional and courteous point of contact for members of the public contacting or visiting the Police Department.
- Answers and directs telephone calls, responds to routine inquiries, and receives visitors.
- Prepares, types, proofreads, and distributes correspondence, memoranda, reports, forms, notices, and other department documents.
- Maintains strict confidentiality regarding criminal justice information, personnel matters, investigations, and other sensitive information.
- Assists with department purchasing, including obtaining quotes, preparing purchase orders, processing invoices, and maintaining purchasing records.
- Assists with tracking departmental expenditures, accounts, invoices, and other financial information.
- Assists with coordinating employee training, conferences, certifications, and travel arrangements.
- Maintains calendars and assists with scheduling meetings, appointments, interviews, training, and other departmental activities.
Education, Experience and Licenses:
- Completion of a standard high school course, or equivalent GED program.
- Two years of administrative, clerical, customer service, municipal government, law enforcement, legal, or related experience preferred.
- Experience working with confidential information or records preferred.
- Experience in a police department, court, municipal government, or other public safety environment is desirable but not required.