Administrative Internships

Overview:

The Cedar Point Internship Program seeks to inspire and equip the next generation of leaders by offering transformative experiences. We are committed to providing a vibrant learning environment where students can engage in meaningful, hands-on work within our dynamic operations.

Our internships are designed to cultivate essential leadership and professional skills, encourage innovative thinking, and foster a deep understanding of business acumen. By integrating academic knowledge with practical application, we aim to empower interns to make impactful contributions to their future careers and the communities they will serve.

Responsibilities:

Preferred Majors: Human Resources Management, Business Administration, Education

Park Services and Event Operations - Administration Internship (Payroll, Training, & Compliance) - As an Administrative Intern with the Park Services and Event Operations Team, you will immerse yourself in the staff management functions of the Park Services and Event Operations Departments. You'll also...

• Assist with staffing, scheduling, and payroll for a large-scale operation
• Support the BridgeUSA J-1 Visa Program, learning about international staffing and cultural exchange.
• Support department orientation and training for new team members
• Provide direct service to team members in-person and over the phone, assisting with questions about scheduling, pay, and policies.
• Gain exposure to labor law compliance and workplace policies.
• Help manage incentive program and team recognition efforts.

Revenue Operations - Administration Internship (Payroll, Training & Compliance)

As a Revenue Operations Administrative Intern, you will gain experience in HR systems, team member support, and compliance while playing a key role in welcoming new team members. You'll also...

• Provide direct service to team members in-person and over the phone, assisting with questions about scheduling, pay, and policies
• Facilitate department orientation training for new hires, ensuring a smooth and welcoming onboarding experience
• Support the BridgeUSA J-1 Visa Program, learning about international staffing and cultural exchange
• Learn how to manage team member inquiries and support day-to-day operations in a fast-paced environment

Workforce Management - Administration Internship (Scheduling & Coordinating)

A Workforce Scheduling & Planning Coordinating Intern plays a key role in supporting daily park operations by managing team member schedules, coordinating staffing needs, and providing administrative support across departments. This position ensures proper coverage for attractions, guest services, entertainment, accommodations, and revenue operations while maintaining accurate records and delivering excellent internal customer service. The ideal candidate thrives in a fast-paced, high-volume, seasonal environment and demonstrates strong organizational and communication skills.

Key Responsibilities

• Create, maintain, and update schedules for team members across multiple departments
• Coordinate staffing levels to meet operational demands, special events, peak attendance days, and seasonal fluctuations while staying within budget
• Process schedule changes, shift swaps, call-out and coverage requests
• Communicate schedules, updates, and staffing needs clearly to supervisors and team members
• Ensure compliance with labor laws, company policies, and union employment guidelines
• Maintain accurate team member scheduling records and attendance data
• Enter and update information in workforce management scheduling systems
• Serve as a central point of contact for team members and leadership regarding schedules and staffing questions
• Handle high volumes of phone calls and email inquiries professionally
• Resolve scheduling conflicts efficiently while maintaining positive working relationships
• Maintain confidentiality of team member and operational information
• Work closely with WFM team members, Human Resources, and park department leaders
• Identify opportunities to improve scheduling efficiency and administrative workflows
• Assist with special events, extended hours, and seasonal operational planning

Skills & Competencies

• Attention to detail and accuracy
• Strong problem-solving skills
• Ability to remain calm under pressure
• Flexibility and adaptability during peak seasons
• Team-oriented mindset

Work Environment

• Office-based within an active amusement park setting
• Require weekends, holidays, early mornings, and extended hours during peak season

Qualifications:

• Must be at least 18 years of age

• Must be attending an accredited college or university

• Work a minimum of 8 weeks between May 1-August 31

• Availability requirements:

• Minimum of 4 days per week of full availability

• 2 of the 4 days must include either Friday/Saturday or Saturday/Sunday

• Work a minimum average of 32 hours per week

• Attend required professional development events

• Ability to work nights, weekends, and holiday periods to meet business needs

• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law

• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law