Administrative & Leasing Coordinator

Administrative & Leasing Coordinator

Location: Monroeville, PA

Pay: $19-$21/hour

Schedule: Tuesday-Friday, 8:30 AM-5:00 PM; Saturday, 10:00 AM-4:00 PM

Job Overview

We are seeking a friendly, organized, and customer-focused Administrative & Leasing Coordinator to support a residential property management team in the Monroeville area.

This position is ideal for someone who enjoys working with people, stays organized in a fast-paced environment, and can balance customer service with administrative responsibilities. Prior property management or leasing experience is preferred but not required.

A Pennsylvania Real Estate License is required or must be obtained. For candidates who do not currently have a license, training will be provided and the cost of obtaining the license will be covered by the company.

Responsibilities

• Serve as a primary point of contact for current, former, and prospective residents

• Respond to resident questions, requests, and concerns and escalate issues when necessary

• Communicate maintenance requests and follow up on outstanding service concerns

• Prepare and distribute resident and staff notices

• Assist with scheduling leasing appointments and preparing documentation

• Conduct apartment and community tours when needed

• Assist prospective residents with applications and ensure information is complete and accurate

• Assist with collecting required payments and initial rent

• Participate in leasing training and recorded leasing calls

• Prepare weekly leasing and occupancy reports

• Help identify property deficiencies and potential lease violations

• Assist with invoice processing, filing, and other general administrative duties

• Provide administrative support to property management and operations leadership

• Travel to other nearby properties occasionally to provide coverage as needed

Qualifications

• Strong customer service and interpersonal skills

• Friendly, professional, and approachable demeanor

• Excellent verbal and written communication skills

• Strong attention to detail and organizational skills

• Ability to prioritize and manage multiple responsibilities in a fast-paced environment

• Comfortable using Microsoft Office, including Outlook, Excel, Word, and SharePoint

• Experience with property management or real estate software is a plus

• Yardi experience is preferred

• Previous property management and/or leasing experience is preferred

• High school diploma or equivalent required

• Pennsylvania Real Estate License or willingness and ability to obtain one

• Valid Pennsylvania driver's license and reliable transportation

• Ability to maintain a professional appearance in a customer-facing environment

What We're Looking For

The ideal candidate is someone who genuinely enjoys helping people and can create a positive experience for residents and prospective residents. You should be dependable, detail-oriented, comfortable handling multiple priorities, and able to communicate professionally with a variety of people.

Candidates located within a reasonable commute of Monroeville, PA are strongly encouraged to apply.

Pay Details: $19.00 to $21.00 per hour

Search managed by: Jenny Coyle

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.