Administrative Manager

Youth Advocate Programs, Inc. (YAP) is a nonprofit organization that provides community-based services to support youth and families involved in child welfare, juvenile justice, and other social service systems. YAP focuses on keeping individuals in their homes and communities by offering advocacy, mentoring, and wraparound support that promotes positive development, stability, and long-term success.

Status: Full Time Hourly

FLSA Classification: Non-Exempt

Summary of the Position: Administrative Manager will provide office support for all aspects of the Baltimore GVRS Program. The Administrative Manager functions as the office receptionist, prepares weekly paperwork and payroll processing, and maintains confidential participant and personnel records.

• The individual must be able to work in a fast paced and demanding environment and maintain a professional manner with staff, families, and other service providers.
• Applicants should be organized, pay attention to detail, have good time management skills
• Should have the ability to work well with others, friendly, and outgoing personality.
• Answer phone calls in a polite and friendly manner.
• Maintain a well-organized filing system, both digital and physical.
• Assist with the preparation of reports, presentations, and relevant documentation.
• Support various departments with administrative tasks as needed.

Qualifications/Requirements:

• High School Diploma or GED required;
• Associate degree preferred.
• Proven experience in an administrative role or in a related field.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Some understanding of insurance and third-party billing helpful
• Excellent organization and multitasking abilities
• Outstanding verbal and written communication skills.
• Ability to work independently or as part of a team
• Bilingual (Spanish) is a plus.
• Position requires reliable transportation, valid driver's license, and current automobile insurance coverage.

Benefits Available:

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• UNUM Supplemental Benefits
• Employee Assistance Program
• Pet Insurance
• Paid time off
• Holiday Pay
• Weekly Pay
• Direct Deposit
• 403(b) Retirement Savings Plan.

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics