Java Psychiatry is seeking a dependable, organized, and compassionate Administrative Medical Assistant to join our office team on a
part-time basis. This position focuses primarily on patient communication and administrative support.
Previous experience working in a doctor’s office is required.
Responsibilities
- Answer incoming phone calls and assist patients professionally and courteously.
- Process prescription refill requests and communicate requests to providers.
- Assist patients with pharmacy and prescription issues, including difficulty filling medications.
- Document patient reports of medication concerns or side effects and promptly relay them to the provider for review and guidance.
- Schedule, confirm, and reschedule appointments.
- Prepare patient statements for mailing.
- Process medical records requests according to office procedures.
- Maintain accurate documentation in the electronic medical record and follow up on pending tasks.
- Assist with other administrative duties and office needs as assigned.
Qualifications
- Previous experience in a medical office is required; psychiatric office experience is a plus.
- Strong telephone etiquette, communication, and customer service skills.
- Familiarity with electronic medical records and medical terminology.
- Ability to manage multiple tasks, prioritize requests, and follow through.
- Attention to detail and a commitment to patient confidentiality.
- A patient, respectful approach when assisting individuals with mental health concerns.
- Ability to work independently and collaboratively with staff and providers.
Work Schedule
Part-time Schedule: Monday, Tuesday, 9AM to 5:30PM and Friday 8:30AM to 5PM
Our office hours are Monday–Thursday, 9:00 AM–5:30 PM, and Friday, 8:30 AM–5:00 PM.