ADMINISTRATIVE OFFICE ASSISTANT II/PT

Position Information

Position Information

Posting Number S-4002 Position Number 00410 Type of Recruitment External Position Title ADMINISTRATIVE OFFICE ASSISTANT II/PT Position Summary

Provides administrative and operational support for Faculty Personnel Services and related academic employment functions. Serves as a primary point of contact for faculty, graduate assistants, academic departments, and other university stakeholders by responding to routine and moderately complex inquiries, providing information regarding established employment processes and procedures, and directing matters requiring additional review to appropriate staff. Performs a variety of administrative, technical, customer service, records management, and employment support functions requiring attention to detail, strong organizational skills, discretion in handling confidential information, and working knowledge of academic employment processes. Supports the efficient operation of the office through administration of assigned processes, maintenance of records and documentation, processing of employment-related transactions, and support of departmental activities and initiatives.

Required Qualifications

High school diploma or GED.

Three years of qualifying experience or a combination of education and experience that equates to three years.

Experience with Microsoft Word.

Customer service experience.

Organizational skills with strong attention to detail.

Demonstrated positive interpersonal skills.

Effective verbal and written communication skills.

Ability to project a positive attitude.

Ability to manage multiple projects and meet deadlines with accurate results.

Ability to compose, proofread and edit correspondence.

Preferred Qualifications

Experience providing administrative support in human resources, academic affairs, higher education, or other professional office environment.

Experience maintaining personnel, payroll, student, financial, or other confidential records.

Experience working with SAP or other enterprise information systems.

Experience supporting employment, onboarding, payroll, personnel, or other administrative processes.

Experience coordinating records, documents, communications, or workflow processes involving multiple stakeholders.

Duties & Responsibilities

Represents FPS to faculty, graduate assistants, department personnel and the general public; responsible for answering and/or triaging as appropriate questions received via walk-in, FPS' designated telephone line or designated email address.

Receives, sorts, distributes, and processes office mail and other incoming and outgoing correspondence.

Maintains and administers employee personnel files and departmental records in accordance with university policies, records retention requirements, and confidentiality standards. Ensures records are complete, accurate, appropriately organized, and maintained in accordance with established procedures.

Manages and maintains membership of various university-wide email lists and distribution groups, ensuring membership information is current and accurate.

Processes employment verification requests, including completion of employment verification forms and preparation of employment verification letters that cannot be completed through the university's third-party verification vendor.

Provides executive administrative support to the Executive Director, including assisting with scheduling meetings and appointments involving confidential faculty employee relations and collective bargaining matters. Coordinates meeting logistics, including scheduling participants, securing meeting space, and preparing and distributing materials as needed. Assists with travel arrangements, including reservations, registrations, payments, and preparation of travel documents and itineraries.

Supports onboarding activities for newly hired faculty and graduate assistants, including collection, review, and processing of required employment documentation; tracking receipt of onboarding materials and following up with new hires and departments regarding outstanding paperwork and checklist items; supporting background check processes in accordance with university policy; and completing employment eligibility verification activities. Reviews Form I-9 documentation and facilitates remote verification through authorized representatives. Serves as a resource to employees and departments regarding onboarding requirements, procedures, and timelines and identifies matters requiring additional review or assistance.

Performs SAP data entry and processing for faculty and graduate assistant payroll and personnel activity, including, but not limited to, cost distribution changes, address changes, name changes, residence status, and other employment-related transactions. Reviews transactions for completeness and accuracy and provides backup support for processing other employment activities, as needed.

Purchases, tracks, and maintains office supplies, equipment, and fixed assets in accordance with university procedures; manages office service contracts, including maintaining contract records and coordinating routine service needs.

Reconciles the FPS budget and assists with department credit card reconciliation, including reviewing transactions and supporting documentation for accuracy and completeness.

Interviews, hires, trains, schedules, and supervises student assistants. Assigns and monitors work, provides direction and feedback, and approves student time in the university timekeeping system.

Develops, maintains, and distributes ad hoc reports, analyses, and employment-related information. Compiles and organizes information from university systems and other sources and ensures information is accurate and presented in an appropriate format.

Maintains required employment-related postings, including Labor Condition Application (LCA) postings and other federal, state, and university workplace notices, ensuring materials are displayed in accordance with established requirements.

Assists with the administrative and logistical needs of departmental and university events and initiatives, including the university retirement ceremony, university service award program, new faculty orientation, and other events, as assigned.

Provides administrative support to other FPS positions, as needed, including preparation of correspondence and documents, maintenance of records, scheduling, data entry, and other administrative activities.

Participates in special projects, process improvement initiatives, system testing activities, and other departmental assignments in support of Faculty Personnel Services operations. Assists with identifying administrative process issues and implementing improvements to enhance efficiency, accuracy, and customer service.

Supervision Exercised

None.

Message to Applicants

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before November 13th, 2026.

Employee Group Administrative Office Assistant Staff Pay Level 2 Pay Range Minimum Starting Rate: $16.60 per hour Division Academic Affairs Department Faculty Personnel Services Position Status Regular Position End Date Employment Status Part-Time FTE 0.5 Position Type 12 month Weekly Work Schedule Flexible, Monday - Friday Location Mount Pleasant, MI About the Department

Faculty Personnel Services is a community of dedicated and experienced Human Resource Professionals devoted to supporting the academic mission of the University by managing the employment relationships between CMU's 1400+ faculty employees and the University.

FPS staff works to expertly, and humanely, serve the needs of CMU faculty in the course of their employment. We are committed to promoting a safe and equitable work environment and establishing and communicating sound policies and practices that treat employees fairly.

From new hire orientation, through probation, reappointment, the complexities of fixed term faculty employment, promotion, tenure, and sabbatical, FPS partners with administrators and faculty to find solutions to the many challenging and rewarding aspects of academic employment at Central.

As part of the Academic Division, FPS provides advice, support, training, and professional education to the academic community. Our core constituency includes the president, provost, deans, department chairpersons, their staffs, and most importantly, our faculty and graduate assistants. We also serve as strategic partners to Office of Civil Rights and Institutional Equity, General Counsel, Athletics, Student Affairs, and work with the staff Human Resources' office to establish a community of HR expertise for the university community.

About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

EEO Statement

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

If you wish to see "Know Your Rights " posters, please click here.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.

CMU's Title IX Coordinator can be reached at:

Phone: 989-774-3253

Office: 103 E. Preston St.

Bovee University Center, suite 306

Mount Pleasant, MI 48858

Email: titleix@cmich.edu

Posting Ends Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently an internal employee of CMU according to the university's definition?

• Yes

• No

• • If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").

• Not Applicable

• Administrative Office Assistant

• Dispatcher

• Lieutenant

• Medical Faculty

• P&A, SO or Faculty

• Police

• Public Broadcasting

• Sergeant

• Service Maintenance

• Supervisory/Technical

• • How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth.

(Open Ended Question)

• • Do you have a high school diploma or GED?

• Yes

• No

• • Do you have three years of qualifying experience or a combination of education and experience that equates to three years?

• Yes

• No

• • Do you have experience with Microsoft Word?

• Yes

• No

• • Do you have customer service experience?

• Yes

• No

Optional & Required Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter

Optional Documents

• Recommendation Letters
• Other Document (1)
• List of References