Administrative/Practice Coordinator

Administrative/Practice Coordinator

Location: Los Angeles, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $28.33 $32.33 / Hour (USD)
• Shift / Schedule: Day shift, 8:00 AM 5:00 PM (5 8 Hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This Administrative/Practice Coordinator role supports a high-volume surgical and medical group practice, coordinating surgery scheduling, physician practice operations, and patient-facing administrative functions. The position requires strong knowledge of insurance plans, workers' compensation processes, and EMR systems, and plays a critical liaison role between physicians, patients, billing, and external departments.

Key Responsibilities

• Performs all functions related to surgery scheduling including verifying insurance, scheduling of patients pre & post-operative appointments, obtaining health clearances, surgery authorizations, and scheduling surgical assistants; ensures that all pre-operative studies are scheduled and completed prior to surgery.
• Manages physician referral work queues by completing referrals in Epic corresponding to PPC tasks.
• Provides customer service actions such as scheduling appointments, triaging calls by directing to appropriate individuals or departments, responding to patient questions and complaints, and referring patient complaints appropriately to supervisor.
• Manages physician practice in coordination with medical assistants and other appropriate staff; troubleshoots patient/physician issues and takes appropriate action for resolution.
• Handles administrative functions including physician correspondence, forms and request for authorizations, Cedars-Sinai med-legal patients, expense reports, calendar and other transcription needs when needed; works with workers compensation adjusters, nurse case managers, submits WC request for authorizations, and follows up to obtain statuses and receipt of documentation.
• Completes credentialing when necessary at all physician facilities; ensures CVs are updated and medical staff privileges are current (CA license & DEA).
• Monitors work flow, assists in work assignments, recommends areas for improvement, interfaces/liaisons with other departments, and assists in meeting/auditing.
• Coordinates MD mentoring opportunities with fellows, students, etc.
• Works with the billing and HIS departments to provide information for requested chart audits; ensures that appropriate surgical reports and daily clinic charges are sent to the billing department without delay for optimal reimbursement; works closely with billing department to facilitate financial arrangements for individual patients.
• Acts as a liaison between physician and patients in communicating surgery concerns; provides surgical scheduling information, resource coordination, and support to patients before, during and after surgery procedure(s).
• Provides health education materials including forms, videos, articles to inform target population of health topic as directed by physician; develops with the physician, materials for patients pre- and post-surgery and correspondences in between.
• Provides support to physician with outside services, including professional/collegiate teams, teaching and speaking engagements; manages and coordinates logistics of care for VIPs and patients with special needs.

Required Skills

• Knowledge of HMO, PPO, and POS insurance plans
• Experience with Work Comp and WC cycle and protocols

Preferred Skills

• Epic experience

Education Requirements

• High school diploma (HSD) or GED required
• Bachelor's Degree strongly preferred
• Flu vaccine required (no declinations / no exemptions)

Required Experience

• 3 years of experience with a large medical group practice
• Surgery scheduling experience in a high-volume setting

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This healthcare organization operates within a large, high-volume clinical and surgical environment, serving a diverse patient population across Los Angeles. The client employs surgical scheduling coordinators, patient services representatives, authorization specialists, medical assistants, and administrative practice coordinators who collaborate closely with physicians and clinical staff to deliver seamless patient care across pre- and post-operative workflows.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16933

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