Administrative Services Assistant

Administrative Services Assistant - Local to TN Job Overview

We are seeking a detail-oriented and organized Administrative Services Assistant Training to provide comprehensive administrative and operational support for training programs and facility operations in Clinton, Tennessee.

The ideal candidate will serve as a primary point of contact for staff, students, instructors, training participants, vendors, and visitors while coordinating training registrations, scheduling, records management, classroom logistics, technology support, and general administrative functions.

Key Responsibilities

• Provide administrative and operational support for training programs, personnel, and facility operations.

• Serve as the primary point of contact for students, instructors, agency personnel, vendors, and visitors by managing phone calls, inquiries, facility check-ins, and customer service requests.

• Manage student enrollment, registration, course creation, class scheduling, and training records using ACADIS.

• Assist with ACADIS system administration, data entry, and user account support.

• Coordinate training schedules, class rosters, attendance records, course completion documentation, and other training-related administrative requirements.

• Provide logistical support for training courses, including classroom preparation, instructional materials, technology setup, instructor assistance, and student accommodations.

• Prepare, distribute, and maintain correspondence, memorandums, training announcements, certificates, reports, spreadsheets, purchase orders, and other administrative documents.

• Maintain accurate electronic records, databases, and filing systems using ACADIS, Microsoft Office applications, SharePoint, Adobe, and network drives.

• Provide basic technical assistance and troubleshooting for training systems, classroom technology, audiovisual equipment, office equipment, and electronic platforms.

• Coordinate facility and resource management activities, including supply inventories, purchasing requests, equipment readiness, maintenance requests, and general facility operations.

• Manage multiple administrative priorities while maintaining accurate records, confidentiality, and compliance with established procedures.

• Coordinate with internal and external stakeholders to ensure smooth daily operations.

• Perform additional administrative duties and special projects as assigned.

Required Qualifications

• Proven experience in administrative support and customer service.

• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

• Strong organizational and time-management skills with the ability to meet strict deadlines.

• Excellent written and verbal communication skills.

• Strong interpersonal skills and the ability to work effectively with diverse stakeholders.

• Ability to manage multiple tasks, maintain accurate documentation, and prioritize competing responsibilities.

• Strong attention to detail and commitment to confidentiality.

Preferred Qualifications

• Previous experience in an administrative services role within a training or educational environment.

• Experience managing course registrations, training schedules, attendance records, and student documentation.

• Familiarity with ACADIS or similar training management systems.

• Experience using SharePoint, Adobe, electronic databases, and document management systems.

• Experience providing basic technical support for classroom equipment and office technology.

• Experience coordinating facilities, supplies, purchasing requests, and training logistics.

Work Schedule and Location

• Location: Clinton, Tennessee

• Work Arrangement: Hybrid, with a minimum of three days per week onsite.

• Schedule: Full-time, 40 hours per week.

• Shift: Eight-hour workday.

• Travel: Minimal travel expected, less than 10%.

• Training: Initial training may take place at established training facilities or agency headquarters.

Contract Duration

This is a long-term contract opportunity with the potential for renewal based on satisfactory performance.

Ideal Candidate Profile

The ideal candidate is highly organized, customer-focused, proactive, and comfortable managing administrative responsibilities in a fast-paced training environment. The candidate should be able to coordinate multiple activities, maintain accurate records, assist with technology and facility needs, and provide professional support to staff, instructors, and training participants.