Administrative Support Associate – Columbus, OH

The Administrative Support Associate assists the restaurant management team with daily administrative operations, guest communications, invoicing, floor plan development, and private dining sales support. This role helps maintain efficient workflows while providing a welcoming and professional experience for guests and business partners.

Responsibilities

• Create a positive first impression by welcoming guests in person and over the phone.

• Answer guest questions about restaurant services and assist with requests or concerns.

• Support management with daily administrative tasks and operational coordination.

• Assist with invoice processing and related documentation.

• Help develop and maintain restaurant floor plans.

• Provide administrative support for private dining sales and inquiries.

• Communicate effectively with management and coworkers to support team operations.

• Assist other team members with duties when needed.

• Follow workplace policies, safety procedures, and applicable health and sanitation guidelines.

• Maintain a professional appearance and comply with established workplace standards.

• Learn and follow organizational procedures and emergency protocols.

Qualifications

• One to two years of restaurant experience preferred.

• Strong verbal and written communication skills.

• Professional phone etiquette and customer service abilities.

• Good organizational and administrative skills.

• Attention to detail when handling invoices and documentation.

• Ability to work collaboratively with management and coworkers.

• Positive attitude, initiative, and willingness to learn.

• Ability to handle multiple tasks while maintaining professionalism.

Compensation & Benefits

Eligible employees may qualify for the following benefits and perks:

• Opportunities for career advancement

• Employee dining discounts

• Health benefits for eligible full-time employees after the applicable waiting period

• Flexible scheduling

• Paid time off

• Designated major holidays off

• Inclusive and collaborative work environment