Administrative Support Associate

Posting Details

Position Information

Position Number 998043 Functional Title Administrative Support Associate Position Type Staff Position Eclass EZ - EHRA Non - Exempt Permanent University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

In the Bryan School of Business & Economics, we are committed to educational accessibility and social mobility. We create and disseminate knowledge about the theory and practice of business in an environment that values and promotes a diverse and inclusive community fostering belonging and equal opportunity for all. In addition to our courses and research, we accomplish this through hands-on projects, global experiences, and outreach to the community. Our work produces principled leaders and exceptional problem solvers who have a global perspective, an innovative mindset, a broad understanding of sustainability, and a commitment to improve the organizations in which they work and the communities in which they live.

Position Summary

This part-time Admin Support Associate position will be housed in one of the Bryan School's six academic departments, the Department of Information Systems and Supply Chain Management. Reporting to the department head, this position works closely with the department's lead administrative staff. Work assignments may vary and are primarily customer-oriented and administrative in nature.

Responsibilities include customer service, academic program support, clerical responsibilities, and business operations support. Activities may include other duties, as assigned by supervisor.

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

• Prior work in office settings
• Computer skills, including familiarity with Microsoft productivity tools (Outlook, Teams, Word, Excel, and OneDrive/SharePoint)
• Previous experience working in higher education is not required, but would be considered favorably

Special Instructions to Applicants

For consideration, candidates should upload:

• Cover letter
• Resume
• List of references

Applicants are required to upload a list of references of at least three (3) professional references that includes:

• Name
• Company Name
• Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range $21,875 - $23,059 Org #-Department Info Sys and Supply Chn Mngmt - 11806 Job Open Date 07/23/2026 For Best Consideration Date 08/07/2026 Job Close Date Open Until Filled Yes FTE 0.625 Type of Appointment Permanent If time-limited, please specify end date for appointment.

Not applicable.

Number of Months per Year 12 FLSA Non-Exempt

Key Responsibilities

____

Percentage Of Time 15% Key Responsibility

Customer Service

Essential Tasks

• Contribute to in-person office coverage
• Serve as the first point of contact for students, faculty, staff, and visitors
• Answer incoming calls, respond to emails, and direct inquiries appropriately
• Maintain a welcoming and professional office environment

Percentage Of Time 30% Key Responsibility

Academic Program Support

Essential Tasks

• Assist department or graduate program administrator(s) with clerical tasks
• Support current and prospective students by providing program information, processing forms, and making referrals
• Help maintain academic materials such as syllabi and program documentation

Percentage Of Time 30% Key Responsibility

Clerical Responsibilities

Essential Tasks

• Prepare written documents such as memos, agendas, or minutes from meetings
• Help with scheduling, reserving rooms, and coordinating event logistics
• Maintain organized filing systems (digital and physical) for departmental records
• Perform data entry or maintain spreadsheets
• Copy, scan, and distribute materials as needed
• Support other routine office activities, as assigned

Percentage Of Time 15% Key Responsibility

Business Operations Support

Essential Tasks

• Utilize a university-issued purchasing card (PCard) to process routine expenditures such as supplies, faculty travel, etc.
• Draft reimbursement reports for university employees
• Provide operational backup in response to staffing needs. This may include supporting the department's lead admin, or on occasion, a temporary assignment in another Bryan School office.

Percentage Of Time 10% Key Responsibility

General Support

Essential Tasks

• Other duties, as assigned

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Reading - F, Writing - F, Vision-Preparing/Analyzing figures - O, Hearing - F, Talking - F Work Environment Inside - C

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Carolina Peacemaker

• Other Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other Professional Journal

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• Other

• • Other: Please list

(Open Ended Question)

• • Are you eligible to work in the United States without sponsorship?

• Yes

• No

• • Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?

• Yes

• No

• Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Other Newspaper

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• NCAPPA

• SRAPPA

• Raleigh News & Observer

• HigherEdJobs

• If you selected "Other", please provide the name of the resource here.

(Open Ended Question)