Administrative Support Associate

Posting Details

Posting Details

Requisition Number S3144 Position Number 002531 Position Classification Title Administrative Support Associate Functional Title Administrative Support Associate Position Type Staff University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The College of Arts & Sciences is the largest academic unit of The University of North Carolina at Greensboro. The Office of the Dean of the College of Arts & Sciences provides overall leadership and coordination for UNCG's largest academic unit, comprising 26 departments, programs, and centers. The College supports faculty research, scholarship, and creative work in a wide range of disciplines, and offers doctoral, Master's, and undergraduate degrees in addition to providing the great majority of general education courses for all UNCG undergraduates. The College of Arts & Sciences is comprised of over 450 faculty and 60 staff members. The College contributes to the university's mission by producing more than 50% of student credit hours each semester, providing the majority of general education courses, having the highest proportion of undergraduate majors and graduate students, and encouraging research, service, and teaching excellence among its faculty. Dean's Office staff members must provide administrative guidance to all of the unit's departments, programs and centers. Due to the large number of faculty and staff under its purview, the College Dean's Office deals with considerably more volume and complexity in its administrative tasks than the Dean's staff in the professional schools. The College also maintains strong working relationships with the professional schools and is in constant communication with administrative units on campus, especially the Division of Academic Affairs.

Position Summary

This Administrative Support Associate position provides administrative support to the Associate Dean for Research, the College Curriculum & Teaching Committee and programmatic support for two small interdisciplinary academic programs (Freshman Seminars Program and Health, Medicine, & Society). The position assists with alumni event planning and other events as needed and provides customer service for the Dean's Office.

This is a 10 month position (August - May).

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

• Experience working in a university setting, strong written and verbal communication skills, detail oriented, excellent organizational skills.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes:

• Name,
• Company Name,
• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

Recruitment Range $36,679 Org #-Department Dean's Office - AS - 12201 Work Hours of Position Monday through Friday 8am-5pm Number of Months per Year 10 Posting Requirements Job Family Administrative & Managerial Career Banded Title Administrative Support Associate Open Date 06/26/2026 Close Date 07/12/2026 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency

Key Responsibilities

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Key Responsibility

Administrative Support of Freshman Seminar Program (FMS) and Health, Medicine & Society Program (HMS)

Essential Tasks

• For both programs, the position processes and maintains personnel paperwork; inputs course schedules; prepares course descriptions for program websites, monitors student course evaluations, and maintains program files.
• In addition, for the FMS program the position coordinates lunches for FMS faculty each semester, provides assistance to faculty in the use of course enrichments funds and manages the programs discretionary and endowment accounts.

Key Responsibility

Administrative Support for Associate Dean for Research

Essential Tasks

• Provides administrative support for the Associate Dean for Research. This includes scheduling appointments, collecting data, and assisting with special projects.

Key Responsibility

Administrative Support to College Curriculum & Teaching Committee (C&T)

Essential Tasks

• Administrative support to the C&T Committee includes: scheduling meetings, tracking course proposal submissions, managing the committee's email account, and creating and distributing meeting agendas.
• The employee also assists the committee on the College Teaching Excellence Awards process.

Key Responsibility

Event Planning

Essential Tasks

• The position will primarily assist with CAS Office of Research and alumni events but will also be available to assist with events hosted by the CAS Dean's Office as needed.
• Event planning may involve room reservations, catering, programs, and occasionally travel and lodging for participants.

Key Responsibility

Customer Service & Purchasing

Essential Tasks

• Receiving visitors and callers to the CAS Dean's Office; Providing information about College projects and events to faculty, staff, students, administrators, and the public.
• Position serves as purchasing back-up for Dean's Office.

Competency

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Competency Communication - Verbal Competency Description

• Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients.
• Demonstrates the ability to work with confidential and sensitive information.

Competency Level Advanced Competency Communication - Written Competency Description

• Independently composes letters, memos and reports requiring research and presents data accurately to support findings.
• Responds to inquiries, which require written explanation or interpretation of established policies, procedures and programs.
• Reviews sensitive materials and edits content constructively

Competency Level Advanced Competency Work Coordination Competency Description

• Facilitates flow of work throughout a dynamic work unit.
• Coordinates and directs the office support activities and manages a wide variety of records, reports and files.
• May develop new processes or procedures relevant to the support needs of the office.

Competency Level Advanced Competency Problem Solving Competency Description

• Independently resolves and/or develops recommendations for unprecedented issues and problems.
• Problem resolution requires some interpretation of policy and procedures.
• Serves as a resource for others in resolving unprecedented, non-standard issues and problems.

Competency Level Advanced Competency Knowledge - Program Competency Description

• Applies substantive knowledge of program policies and procedures that effect operations.
• Applies program knowledge to client situations; applies knowledge of program content and services in the analysis of information and decision-making

Competency Level Advanced Competency Information/Records Administration Competency Description

• Applies substantive knowledge of program policies and procedures that effect operations.
• Applies program knowledge to client situations; applies knowledge of program content and services in the analysis of information and decision-making.

Competency Level Advanced

ADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - F, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - O, Hearing - F, Talking - F, Sitting - F, Walking - O Work Environment Inside - C

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Carolina Peacemaker

• Other Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other Professional Journal

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• Other

• • If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

• • Are you eligible to work in the United States without sponsorship?

• Yes

• No

• • Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?

• Yes

• No