• Birmingham, AL
  • Instant Apply
14 days ago

Job Description

Position: Administrative Support
Location: Birmingham, AL35203(Onsite)
Duration: 12+ Month Contract  
 
Description:
  • Previous experience using Customer Service System (BSC clearance level would be ideal) Proficient in Microsoft Outlook (file management) and Excel.
  • Prefer experience in written customer correspondence Good organizational skills.
  • Demonstrates sense of urgency to requests Ability to work without close supervision.
 
Special Notes:
  • Position will be responsible for managing third party requests from energy consultants on behalf of C&I customers.
  • Previous back ground with energy or utility company will be preferred.
  • It includes but is not limited to processing a high volume of email traffic, corresponding with internal teams for rate changes, customer account updates, and data reports.
  • This individual will also be responsible for maintaining a repository of agreements and correspondence via Outlook folders.
  • Additionally, managing customer access to the Energy Direct site will also be required.

Numbers & Facts

LocationBirmingham, AL

Skills

  • Administrative Skillsunmatched
  • Customer Service Systemsunmatched
  • Energy & Utilitiesunmatched
  • File Managementunmatched
  • Microsoft Excelunmatched
  • Microsoft Outlookunmatched
  • Organizational Skillsunmatched
  • Writing Skillsunmatched

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