Administrative Support III

City of Alexandria

Alexandria, VA

JOB DETAILS
SALARY
$38,101.44–$51,038 Per Year
SKILLS
Administrative Skills, Automotive Repair and Maintenance, Best Practices, Car Wash, City Government, Communication Skills, Conference Management, Customer Relations, Customer Support/Service, Diversity, Driver's License, English Language, Genetics, High School Diploma, Medicaid, Medicare, Microsoft Office, Military, Multilingual, Operational Improvement, Order Supplies, Organizational Skills, Procedure Development, Psychiatry and Mental Health, Regulations, Reporting Skills, Staff Development, Telephone Skills, Vehicle Driving
LOCATION
Alexandria, VA
POSTED
2 days ago

Administrative Support III

Salary

$38,101.44 - $51,038.00 Annually

Location

Alexandria, VA

Job Type

Full-Time

Job Number

2026-00453

Department

Department of Community and Human Services

Division

CENTER FOR ADULT SERVICES

Opening Date

06/29/2026

Closing Date

7/6/2026 11:59 PM Eastern

Bargaining Unit

N/A

  • Description
  • Benefits
  • Questions

Administrative Support III

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Administrative Support III position.

An Overview

The Administrative Support III is the first point of contact for clients and visitors who check-in at the front desk or call by phone. This position requires the exercise of good judgment in the application of prescribed procedures and methods to routine matters, attention to minute detail and extreme punctuality. The work may be performed under close or general supervision by an immediate supervisor.

What You Should Bring

The ideal candidate should possess thorough knowledge of office terminology, procedures and equipment and basic arithmetic and English; good knowledge of elementary bookkeeping; skilled in communicating courteously and effectively, both verbally and in writing, with a diverse public; ability to follow complex, verbal and written directions; ability to get along well with others; ability to maintain complex-clerical records and prepare reports from such records; ability to make decisions in accordance with laws, ordinances, regulations and established procedures where errors could easily result in adverse public reactions or additional costs to the City government.

The Opportunity

  • Provides outstanding customer service to callers and visitors;
  • Maintains daily, monthly, and annual records;
  • Maintains complete, organized, accurate and up-to-date databases;
  • Answers the main and emergency phone lines, screens and directs incoming calls to the appropriate staff;
  • Position fill and backup support for other Administrative Support position;
  • Receives the public, answers their questions, and notifies staff of client arrivals;
  • Collects payments from consumers, enters payments in the system, and provides a receipt;
  • Protects confidential material, keeping it out of eyesight of consumers or unauthorized staff;
  • Provides feedback to supervisor on any problems, trends, or ideas to improve front desk operations;
  • Manages conference room reservations; responds to requests & inquiries regarding conference rooms availability;
  • Drives city vehicles for business reasons such as to the carwash and Fleet Services for maintenance;
  • Schedule, confirm, and cancel appointments for the Psychiatric Division;
  • Order supplies;
  • Performs related work as required.

About the Department

The Center for Adult Services (CAS) provides programs and services in Aging; Adult Protective Services; Clinical & Emergency Services; and Community & Residential Support Services for seniors and for persons with mental illness, intellectual disabilities and substance use disorders. CAS provides compassionate and effective person-centered services based on best practices. Our teams support self-determination, safety and recovery for Alexandria residents affected by abuse, neglect, mental illness, intellectual disabilities and substance abuse disorders.

Minimum & Additional Requirements

High School Diploma or GED; three years of responsible clerical experience, including one year of experience at the level of Administrative Support II; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Preferred Qualifications

Two-year college degree; one or more years of experience in a capacity working around persons with mental disabilities. At least one year of experience in communicating courteously and effectively, both verbally and in writing, with a diverse public; At least three years of professional experience working with Microsoft Office. At least one year of experience with Purchase Card usage/administration. Must have a valid drivers license. As an essential employee, staff will be expected to be at work during weekends, holidays, or inclement weather if they have been scheduled. At least two (2) years of experience in an Administrative Support or similar type position. Bilingual.

Notes

This position requires the successful completion of pre-employment background checks including but not limited to: Criminal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications.

Schedule:

Monday, Tuesday, Thursday and Friday - 8:00am - 5:00pm

Wednesday's - 10:30am - 7:00pm

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.

We are proud to welcome you to explore the City of Alexandrias excellent benefits and programs!

Click here to learn more about Employee Benefits

Click here to learn more about the Citys Employee Development Program

The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at DHR.TA@alexandriava.gov.

01

In Virginia or any other location, have you ever been or are you the subject of a founded complaint of child abuse or neglect? If yes, list all cases and explain. If no, indicate "N/A."

02

All positions in DCHS require successful completion of pre-employment background checks in the Virginia State Child Abuse/Neglect Registry and national Medicare/Medicaid Fraud Database. Some positions require criminal records check, and scrutiny of any found criminal records against the Virginia Department of Behavioral Health & Developmental Services list of Barrier Crimes. Some positions require drug testing, and verification of driver's license and education/certifications.

  • I Understand.

03

To answer "Yes" to this question, you must answer "Yes" to all the following questions: • Do you have a High School Diploma or GED? • Do you have at least three (3) years of responsible clerical experience, including one (1) year of experience at the level of Administrative Support II; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities? If you answer "No" to any part of this question you must answer "No"

  • Yes
  • No

04

If you answered "No" to question 3, do you have any equivalent combination of experience and training which provides the required knowledge, skills, and abilities for this position? (If you answered, "Yes to question 3, please answer "Yes" to this question).

  • Yes
  • No

05

Do you have a two-year college degree?

  • Yes
  • No

06

Do you have at least one (1) year of experience in a capacity working around persons with mental disabilities?

  • Yes
  • No

07

Do you have at least one (1) year of experience in communicating courteously and effectively, both verbally and in writing, with a diverse public?

  • Yes
  • No

08

Do you have at least three (3) years of professional experience working with Microsoft Office?

  • Yes
  • No

09

Do you have at least one (1) year of experience with Purchase Card usage/administration?

  • Yes
  • No

10

Do you have a valid driver's license?

  • Yes
  • No

11

Do you have at least two (2) years of experience in an Administrative Support role or similar type position?

  • Yes
  • No

12

Are you Bilingual?

  • Yes
  • No

13

If you answered "Yes" to Question 12, please list the languages. If you answered "No" to Question 12, please put "N/A"

14

As an essential employee, staff will be expected to work during weekends, holiday, or inclement weather if they have been scheduled. Are you able to accommodate the requested shifts and hours if scheduled?

  • Yes
  • No

Required Question

Employer City of Alexandria

Address City Hall

421 King Street,

Alexandria, Virginia, 22314

Phone 7037463784

Website http://alexandriava.gov/jobs

About the Company

C

City of Alexandria