Administrative Technician* - Special Operations Division

Administrative Technician* - Special Operations Division

Salary

$41,600.00 - $58,718.40 Annually

Location

Police Department, 200 West Grace Street, Richmond, VA

Job Type

Full-Time Regular

Job Number

41M00000095

Department

Police

Opening Date

10/15/2026

Closing Date

10/29/2026 11:59 PM Eastern

Max Number of Applicants

60

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Police Department is seeking a detail-oriented, dependable candidate for the position of Administrative Technician in its Special Operations Division. This position combines public-facing customer service with the careful review, processing, and maintenance of police records. Accurate records support police operations, reliable information, and timely service to the public and other authorized users.

The selected candidate will provide essential clerical, administrative, and operational support to ensure the efficient delivery of daily precinct services. Responsibilities include employee timekeeping, records maintenance, data entry, customer service, and coordination of administrative activities supporting precinct operations.

The ideal candidate will possess strong organizational and communication skills, demonstrate attention to detail, and exercise sound judgment when handling confidential information and competing priorities. This position requires the ability to work independently and collaboratively in a fast-paced public safety environment.

The anticipated hiring range is $41,600 - $48,461

Duties include but are not limited to

• Providing daily clerical and administrative support to sworn and civilian precinct personnel.
• Reviewing, entering, and maintaining employee timekeeping, attendance, and leave records in accordance with established policies and procedures.
• Preparing, reviewing, organizing, and maintaining reports, correspondence, electronic records, and other departmental documentation.
• Performing data entry and ensuring the accuracy, completeness, and timely processing of administrative records.
• Answering telephone calls, greeting visitors, responding to inquiries, and providing professional customer service to employees and members of the public.
• Assisting with the coordination of street cleaning operations, including scheduling, communication, documentation, and related administrative activities.
• Coordinating with internal departments, precinct personnel, and other stakeholders to support daily operational needs.
• Maintaining organized filing systems and ensuring confidentiality of sensitive departmental and personnel information.
• Assisting with scheduling, administrative assignments, special projects, and other activities necessary to support precinct operations.
• Preparing and distributing correspondence, notices, reports, and other materials as requested.
• Maintaining office supplies and assisting with general office functions.
• Occasionally performing duties outside of the traditional office environment in support of precinct operations, as assigned.
• Assisting with parking enforcement-related activities, including issuance of parking citations, when authorized and assigned.
• Performing other related duties as assigned.

Successful completion of a thorough background investigation is required. Please note that the Police Department background process may take up to 45 days.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge English grammar; proofreading, administrative and records procedures, electronic filing, basic arithmetic, and standard office equipment. Working knowledge of Microsoft Word, Excel, Outlook, and computer-based information systems; understanding of the importance of complete, accurate records and responsible handling of confidential information. Demonstrated skill entering and verifying data accurately; comparing records and recognizing discrepancies; organizing files and tracking pending work; providing tactful customer service; communicating clearly verbally and in writing; and using critical thinking to resolve routine problems within established procedures. Demonstrated ability to learn and apply records management systems functions; follow written instructions and established procedures; sustain attention to detail during repetitive and interrupted work; multitask and adjust priorities while maintaining accuracy; protect sensitive information; exercise sound judgement and recognize when to seek guidance; and work independently and collaboratively in a fast-paced environment.

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• Two years of related clerical or office support experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED TRAINING AND EXPERIENCE:

• Experience providing administrative support in a law enforcement, public safety, government, or similarly structured environment

• Experience processing employee timekeeping, attendance, or leave records.

• Experience maintaining confidential records, preparing reports, and performing accurate data entry.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• Experience coordinating schedules, operational activities, or administrative services.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• A Notary Public designation may be required for some assignments.
• Valid Commonwealth of Virginia drivers license with a satisfactory driving record

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which best describes your level of education?

• High School/GED
• Associates Degree
• Bachelors Degree
• Masters Degree or Higher

04

Which best describes your skill level with Microsoft Office?

• None, have never used Microsoft Office
• Limited use of Microsoft Office
• Proficient use of Microsoft Office
• Intermediate use of Microsoft Office
• Advance use of Microsoft Office

05

Which best describes your data entry work experience?

• Minimal - small volume, infrequent
• Limited - occasional, periodic task
• Frequent - rountine, recurrent task
• Constant - daily, high volume

06

Have you been routinely responsible for handling sensitive information and maintaining confidentiality?

• Yes
• No

07

Which best describes your years of experience working in law enforcement, a legal environment or court system?

• No experience
• 0 to 2 years
• 2 to 5 years
• 5 or more

08

Which best describes your years of experience working directly with the public in a customer service capacity?

• No experience
• 0 to 2 years
• 2 to 5 years
• 5 or more years

09

What best describes your work experience providing assistance face to face with a diverse public customer base?

• No experience
• Limited experience
• Moderate experience
• Extensive experience

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/