Transaction Processor Associate

= Location: East Hartford, CT
= Pay Rate: $21.02 per hour
= Job Type: Contract | Full-Time

Position Overview

We are seeking a detail-oriented Transaction Processor Associate to join our team in East Hartford, CT. In this role, you will support high-volume transaction processing for Open Enrollment by researching, analyzing, and updating consumer information across multiple systems.

This position is ideal for individuals who thrive in a fast-paced office environment, have strong data entry skills, and are committed to producing accurate, high-quality work while meeting daily productivity goals.

Key Responsibilities

• Process a high volume of transactions accurately and efficiently while following established procedures.
• Research, analyze, and update consumer information using multiple systems.
• Meet or exceed daily productivity and quality standards.
• Maintain a high level of accuracy with minimal errors.
• Provide excellent internal and external customer service.
• Develop and maintain a strong understanding of company procedures and operating systems.
• Complete assigned work within required deadlines and contract guidelines.
• Prioritize tasks effectively while adapting to changing business needs.
• Maintain professionalism, reliability, and a positive attitude in a team environment.
• Follow attendance policies and arrive ready to work at the start of each shift.

Qualifications

Preferred

• College degree
• Previous experience in transaction processing or eligibility determination

Required Skills

• Ability to type 45+ words per minute
• Strong attention to detail and organizational skills
• Excellent analytical and problem-solving abilities
• Comfortable using Microsoft Office and other computer applications
• Ability to quickly learn new software and internal systems
• Ability to work independently after training with minimal supervision
• Strong time management skills with the ability to meet production goals and deadlines
• Ability to identify, document, and resolve quality issues
• Flexible and adaptable in a fast-paced work environment

Work Environment

• Office-based position
• Fast-paced production environment
• Overtime may be required, including occasional evenings and weekends during peak business periods

Physical Requirements

• Sit for extended periods while working on a computer
• Frequently use hands for typing and data entry
• Occasionally stand, walk, bend, kneel, or reach
• Lift up to 10 pounds occasionally
• Ability to maintain close visual focus while reviewing detailed information