Admissions Call Center Representative

Our employees enjoy an innovative and fast-paced environment where you are able to reach your full potential. As a representative of the Aveda brand we value learning, taking care of our environment, and wellness. The Aveda Arts and Sciences Institute team is seeking an Admissions Call Center Representative.

Earn excellent hourly wages as you contact interested students in our database. Excellent Communication skills required. This is a fun job, working with a fun team. We are also serious about what we do.

*No cold calls.  Answer inbound inquiry calls and respond to requests for information from interested students on our web site.* 

Part Time- 20-29 hours weekly. Evening and weekend coverage needed.

Responsibilities:

• Provide caring and authentic customer service over the phone, handling both inbound and outbound call activity.
• Set appointments for prospective students at multiple locations.
• Accurately document all communications and appointment activity.
• Perform other duties as assigned.

General:

• Due to our commitment to the environment, a strong alignment to the Aveda mission is essential.
• Adhere to company policies and procedures.
• Participate in team huddles and meetings, as required.

Minimum Requirements:

• A can do attitude, and strong team orientation. 
• Ability to handle a high volume of incoming calls while also utilizing a software program.
  
• Excellent verbal communication, and good written communication skills.
  
• Exceptional customer service skills, including excellent phone etiquette.
• Ability to multi-task (phone, voice and hand movement) in a high-speed environment.
• Passion for the beauty industry.
• Computer literacy in Excel and Word preferred.
• Flexible to work evenings and weekends.
• Proper phone/ internet connection ability.