ADRC Options Counselor

ADRC Options Counselor

Salary

$28.06 - $35.83 Hourly

Location

Lincoln, NE

Job Type

Full time/probationary or status

Job Number

202600303

Department

Aging Partners

Division

Personal & Family Services

Opening Date

05/26/2026

Closing Date

6/7/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Posting Information

Aging Partners' Personal and Family Services Division is seeking a dedicated professional for a full-time, advanced social service position supporting older adults and individuals with disabilities. Responsibilities include providing information and referral services, assisting with benefits, and empowering individuals to make informed, self-directed decisions. As an ADRC Options Counselor, this position will develop action plans with individuals and their families or caregivers, conduct follow-up contacts to evaluate the effectiveness of those plans, and determine whether additional support is needed. The role ensures that each individual receives accurate, comprehensive, and up-to-date information and assistance.

This position is in-office setting with availability for public interaction over the phone and in-person, 8:00 - 4:30 Monday - Friday.

MINIMUM QUALIFICATIONS: Graduation from an accredited four-year college or university with major coursework in social work, gerontology, psychology, human services, or a specified field of study to fulfill state-mandated qualifications plus two years of experience in providing program services or case management to a geriatric or disabled population including six months of supervisory experience; or any equivalent combination of training and experience that provides the desirable knowledge, abilities, and skills that meet the state mandated requirements.

NECESSARY SPECIAL REQUIREMENTS:

Possession of a valid driver's license when operating a vehicle is necessary to the satisfactory performance of assigned duties.

We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees professional and personal lives. The following benefits are available for this position:

• Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.
• We encourage a healthy work-life balance by offering 11 days of vacation leave and 12 days of sick leave annually that you begin accruing upon hire; plus 11 paid holidays and 2 personal convenience days.
• All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!
• 30 days of Paid Parental Leave
• Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.
• Up to 4 days of Funeral and Bereavement Leave
• $70,000 of Life Insurance
• $1,250 of Tuition Reimbursement
• 401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9%
• Employer provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment.
• Optional benefits include:
• Medical and/or Dependent Care Flexible Spending Accounts
• Allstate Voluntary Plans
• Supplemental Term Life
• Deferred Compensation Plans

01

APPLICATION COMPLETION ACKNOWLEDGMENT: 1. This application process is hand scored. 2. All questions must be fully answered to receive full credit. 3. Copied/pasted answers may not receive full credit. 4. "See resume" in lieu of providing detailed responses may not receive full credit. 6. I am responsible for the accuracy and completeness of my application.

• Acknowledge

02

Do you have a college level degree (s) in any of the following: (check all that apply)

• Psychology - Associates Degree
• Psychology - Bachelors Degree
• Psychology - Masters Degree
• Gerontology - Associates Degree
• Gerontology - Bachelors Degree
• Gerontology - Masters Degree
• Social Work - Associates Degree
• Social Work - Bachelors Degree
• Social Work - Masters Degree
• Human Services - Associates Degree
• Human Services - Bachelors Degree
• Human Services - Masters Degree
• Related Field - Associates Degree
• Related Field - Bachelors Degree
• Related Field - Masters Degree
• None

03

If related field, please indicate specify below.

04

Are you currently a Certified SHIP (State Health Insurance Program) Counselor?

• Yes
• No

05

Do you have experience providing Information & Referral services and Benefits Assistance to older individuals or individuals who have a disability?

• Yes
• No

06

If yes, please list the employers from your application where you acquired this experience AND describe your work experience, including types of activities.

07

Do you have experience assisting people in applying for Medicaid, Economic Assistance, Medicare, Medicare Part D or other public benefits?

• Yes
• No

08

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

09

Do you have experience assisting people in applying for Social Security Disability benefits?

• Yes
• No

10

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

11

Do you have experience working with a diverse population?

• Yes
• No

12

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

13

Do yo have employment or volunteer experience in any of the following: (Check all that apply)

• Providing services or assistance to individuals who have disabilities.
• Providing services or assistance to older individuals (age 60+)
• Providing case management or short-term case work
• Completing individual needs or goal assessments
• Providing assistance using a person-centered approach
• Working with individuals when their primary or first language is not Enlgish
• None

14

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

15

Do you have experience and proficiency in using the following computer programs or websites? (Check all that apply)

• Microsoft Office Suites
• iServe or AccessNebraska
• Medicare.gov
• N-FOCUS
• None

16

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

Required Question

Employer City of Lincoln/Lancaster County

Address 555 South 10th Street, Room 302

Lincoln, Nebraska, 68508

Phone (402) 441-7597

Website http://agency.governmentjobs.com/lincolnne/default.cfm