Adult Learner Services Office Advisor

Posting Details

Position Information

Department/College Adult Degree Completion Program Position Title Adult Learner Services Office Advisor Job Category Staff Posting Number 00562 FLSA Exempt Full or Part Time Full-Time Other Temporary No If Temporary, number of months

Position Summary Information

Duties

The Adult Learner Services Office Advisor is responsible for ensuring Adult Learner Services Office (ALSO) students receive the necessary assistance and information to become a successful matriculated student. The Advisor will be responsible for advising the student to ensure that general education requirements and pre-professional requirements are completed. In addition, they will continue to work with each student as they fulfill the requirements for the major.

ESSENTIAL FUNCTIONS:

• Represent the University & ALSO at Career Fairs and other recruiting events
• Actively seek recruiting opportunities with business and industry partners
• Advise students ensuring that all general education and pre-professional requirements are completed; continue advising students through the completion of the program
• Communicate with ALSO students on a regular basis and maintain communication log tracking methods of contact with each student
• Assist prospective ALSO students with information about admissions criteria, academic programs, financial aid programs, and learning resources available at Athens State University
• Work with the ALSO Director to develop outreach activities aimed at promoting degree completion
• Advise students on various means of documenting non-traditional credit and assist/guide students through the appropriate process(es)
• Be flexible in advising (appointments, walk-ins, telephone, facsimile, and email)
• Work with the Director to establish recruitment goals and retention goals, as well as annual assessments with specific action plans developed to improve results
• Collect data on students, recruitment, and retention; analyze data, and assist in the preparation of necessary reports
• Proctor exams in the University Testing Center as needed
• Maintain the security of confidential information, files, and documents
• Comply with all university policies
• Demonstrate flexibility and adaptability to changing work scope and tasks based on need
• Actively work towards building cooperative and collaborative relationships with peers and internal faculty and staff
• Maintain "open door" to internal and external customers
• Identify opportunities for improvements to work practices and offer viable solutions for implementation
• Proactively engage in problem-solving related to tasks in this position with internal and external people
• Routinely practice self-monitoring by assessing self to make improvements or take corrective action to improve performance
• Complete other duties as assigned

Qualifications

QUALIFICATIONS REQUIRED:

• Bachelor's degree from a regionally accredited institution required
• One to three years' experience in advising students at the postsecondary level
• Ability to put students at ease and create a welcoming low-stress advising environment
• In-depth experience in various computer applications; Banner experience preferred
• Proven ability to learn and retain knowledge of various, and sometimes complex, policies, procedures, and educational processes
• Excellent customer service skills
• Demonstrated knowledge of University admissions and registration process

OTHER QUALIFICATIONS AND JOB REQUIREMENTS:

• This position will have flexible hours to include nights and weekends with some travel. Must attend transfer programs, and recruiting events and make market visits as directed
• Must be willing and able to travel by auto to perform university business
• Must be eligible to meet and maintain auto insurance requirements of the university
• Effective oral and written communication
• Ability to work independently and maintain effective working relationships with others
• Knowledge of the university's transcript evaluation process and registration procedures
• Must be proactive and a problem-solver
• Possess a strong sense of customer service
• Ability to maintain confidentiality
• Ability to react to change productively
• Flexibility in accomplishing multiple tasks

WORKING CONDITIONS:

• Must be able to remain in a stationary position such as standing and/or sitting for up to 65% of the time
• Occasionally in low postures such as crouching or kneeling for tasks such as filing or event setup
• Must be able to adjust or move objects up to 20 pounds in all directions
• Frequently tasked with repeating motions that may include the wrists, hands, and/or fingers
• This job requires frequent verbal and written communication
• Occasionally operates a motor vehicle for university business
• Occasionally tasked with working after hours including nights and weekends

Salary Schedule

Salary Range: $40,070 - $60,105; with midpoint at $50,087 (Annualized Rate)

To view salary schedules visit: : https://www.athens.edu/about/offices/human-resources/resources/salary-schedule-tables

Salary will be Commensurate with experience and qualifications.

Posting Detail Information

University Information

Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Approximately 3,000 students each semester have selected Athens State because of its neighborly environment where over 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 95% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was named the Most Affordable College in Alabama by The Best Schools, as well as a 2024 Great College to Work For by ModernThink. Athens State offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 392 full and part-time employees with approximately 88 full-time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. 83% of the full-time faculty members hold a terminal degree. Athens State is accredited by the Southern Association of Colleges and Schools Commission on Colleges.

Athens, Alabama is located in North Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society's "Top 20 Events in the Southeast" including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention.

EEO Statement

Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Provost/Vice President of Academic Affairs and Student Services, 300 N. Beaty St., Athens, AL 35611, 256- 233-8175.

Background Check Statement

In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check.

Close Date Open Until Filled Yes Special Instructions to Applicants

Unofficial transcripts should be from the college or university which verifies qualifications for the position.

Note: Credential evaluations are needed for all transcripts obtained outside the U.S. before uploading and submitting an application. (Credential evaluators should provide course-by-course evaluations and transcribed in English.)

Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended.

Additional Information

Athens State University participates in the E-verify System to verify employment eligibility for all newly-hired employees.

To view details or to apply, visit: https://jobs.athens.edu/

Review of applications will begin as soon as possible and remain "open until filled".

For assistance, contact the Human Resources Office at 256-216-3333 or email us at employment@athens.edu.

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?
• Chronicle of Higher Education web or print ad
• Higher Ed Jobs.com
• Special Publication or Professional Journal
• Athens State University website (Athens.edu)
• Personal or Employee Referral
• Local newspaper ad
• Other
• Inside Higher Ed

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application
• Unofficial Transcripts

Optional Documents