Advanced Business Analyst with Salesforce CRM

Role: : Business Analyst - Salesforce CRM

Duration: 6-12 months

Location: Chicago, IL (100%On-Site)

Type: Contract

Rate: $55 to $60

Role Descriptions:

The Advanced Business Analyst is a mid-level business analysis position and serves as a key subject matter expert for organizing and coordinating strategic business analysis services to business partners.

The focus of this position is to work closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business team operates.

This role will be key to understanding and documenting capabilities and business, functional and technical requirements needed to address business challenges.

Business Analysts work closely with Business resources and stakeholders, internal Technology teams, and various vendors and third-party consultants and implementers

• 5 years working in a financial services environment with special eCLIENT on coordinating business, functional and technical requirements and/or project management across large cross functional teams, programs or projects
• 2+ years working on the Salesforce CRM Platform
• 2+ years working on the nCino loan origination system
• 2+ years working with JIRA
• Salesforce Administrator Certification a plus
• Advanced knowledge of general IT, and Business Operations
• Must possess solid leadership, time management, facilitation, and organizational skills
• Advanced knowledge of change management principles and performance evaluation processes
• Exposure to Software Development Life Cycle ( SDLC) including Agile and Scrum Methodologies
• Must have working knowledge of business productivity tools like Microsoft Office, Excel, Power Point, and Visio.
• Excellent written and verbal communication skills, must be able to effectively communicate with both technical and non-technical people
• Ability to be creative and think outside of the box to see the whole business picture while maintaining an exceptional eye for detail
• Ability to work on multiple projects and programs simultaneously
• Able to work with strict deadlines and time pressure
• Excellent attitude and positive demeanor
• Ability to create and manage JIRA user stories throughout the SDLC process following AGILE methodology

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