3M’s Services LLC is seeking an experienced Advanced Direct Support Professional (DSP) who is proficient in American Sign Language (ASL) to support individuals who are deaf, hard of hearing, or rely on ASL as their primary method of communication. This role provides direct care and support to individuals with intellectual and developmental disabilities while ensuring effective communication, person-centered care, and meaningful participation in community and daily living activities.
The Advanced DSP will utilize ASL to facilitate communication between individuals served, staff, families, and community members. This position may also assist in mentoring other DSP staff on effective communication strategies and best practices when supporting individuals who use ASL.
Key Responsibilities
Direct Support & Daily Living Assistance
Provide direct support to individuals receiving services in home and community settings.
Assist individuals with community living and daily support needs, promoting independence and person-centered outcomes.
Support and engage individuals in community networking activities, helping them build social connections and participate in meaningful community events.
Provide guidance and support to individuals in developing job readiness skills, including workplace expectations, communication, time management, and appropriate professional behaviors.
Provide respite support services when needed to ensure continuity of care and provide relief to primary caregivers.
Encourage participation in activities that promote independent living skills, community integration, and personal development.
Support individuals in maintaining independence while ensuring their safety and well-being.
ASL Communication Support
Utilize American Sign Language (ASL) to communicate effectively with individuals served who are deaf or hard of hearing.
Facilitate communication between individuals, staff members, families, and community members when necessary.
Assist individuals in expressing their needs, preferences, and concerns through effective communication support.
Behavioral Support & Positive Interventions
Implement positive behavior support strategies and follow behavior support plans when applicable.
Utilize appropriate de-escalation techniques to support individuals during challenging situations while maintaining a safe and respectful environment.
Community Engagement & Skill Development
Support individuals in participating in community activities, employment opportunities, and recreational programs that promote independence and social engagement.
Assist individuals with developing life skills, communication skills, and workplace readiness when applicable.
Staff Collaboration & Mentorship
Support and assist other DSP staff with communication strategies when working with individuals who utilize ASL.
Collaborate with Qualified Professionals (QPs), supervisors, and clinical staff to ensure individualized service plans are implemented effectively.
Documentation & Compliance
Maintain accurate and timely documentation of services provided, individual progress, and any incidents or concerns in accordance with agency policies and NCDHHS requirements.
Follow all company policies, HIPAA confidentiality standards, and applicable state service guidelines.
Qualifications
High School Diploma or GED required
Proficiency in American Sign Language (ASL) required
Experience working with individuals who are deaf, hard of hearing, or utilize ASL Required
Previous experience supporting individuals with intellectual or developmental disabilities preferred
Knowledge of behavior management techniques and person-centered supports
Valid driver’s license, reliable transportation, and active insurance required
Ability to assist with lifting, transfers, and other physical support needs when required
Strong communication, problem-solving, and interpersonal skills
Additional Information
This position requires the ability to communicate fluently using American Sign Language (ASL) to support individuals receiving services. The Advanced DSP may also assist with staff training or communication support when necessary.
This job description provides a general overview of responsibilities and is not intended to be an exhaustive list of duties.
Numbers & Facts
Location
Charlotte, North Carolina
Skills
American Sign Languageunmatched
Best Practicesunmatched
Communication Skillsunmatched
Community and Social Servicesunmatched
Customer Support/Serviceunmatched
Developmental Disabilitiesunmatched
Driver's Licenseunmatched
Hearing Impairmentunmatched
High School Diplomaunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Mentoringunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Safety/Work Safetyunmatched
Staff Trainingunmatched
Time Managementunmatched
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