Advanced IT/OT Operations & Infrastructure Professional
Location: Boulder, Colorado
Work Arrangement: Onsite, Monday–Friday
Position Overview
We are seeking an experienced IT/OT Operations & Infrastructure Professional to support laboratory and regulated manufacturing environments. This role will serve as the primary onsite contact for IT and operational technology issues, ensuring reliable infrastructure, effective technical support, and compliance with applicable regulatory and security requirements.
The ideal candidate will have experience supporting GMP/GxP environments, laboratory systems, and manufacturing technology, along with a solid understanding of IT infrastructure, networking, and cybersecurity. This individual will collaborate with internal teams, global stakeholders, and external vendors to maintain reliable and compliant systems.
1. Manage and Maintain IT/OT Infrastructure for both labs and GxP manufacturing equipment.
- Oversee the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers and personal computing devices.
- Ensure the operational integrity and performance of infrastructure, providing backup and monitoring services.
- Automate routine tasks using scripting to enhance efficiency and reduce manual intervention.
- Troubleshoot and resolve complex issues with minimal guidance, ensuring continuity of service.
- Serve as the first point of contact for all IT-related issues, working with global teams and suppliers in the US.
- Cover computerized equipment and systems in analytical labs and manufacturing environments.
- Support industrial automation infrastructure, including trouble shooting field devices and networked systems.
2. Provide Technical Support and Expertise for both labs and manufacturing part of GMP plant
- Deliver expert technical support for defined issues, applying subject matter knowledge to resolve problems effectively.
- Evaluate and implement known alternatives to address complex system software configurations and enhancements.
- Document and communicate solutions and best practices to enhance team knowledge and efficiency.
3. Ensure Compliance and Security for both labs and manufacturing part of GMP plant
- Implement and maintain security protocols to protect IT infrastructure and data integrity.
- Conduct regular assessments to ensure compliance with organizational and regulatory standards.
- Support development and maintenance of documentation for IT processes, procedures, and configurations.
- Collaborate with security teams to address vulnerabilities and enhance system security measures.
- Work with system managers in global teams during audits.
QUALIFICATIONS Minimum Qualification Bachelor's Degree from an accredited university or equivalent education with 3+ years of experience required.
Important Hiring Requirements:
Only candidates who can work onsite in Boulder, Colorado, will be considered.
This is a W-2 contract position only.
C2C (Corp-to-Corp) candidates and third-party submissions will not be considered.
No relocation assistance is available.